Current jobs related to Problem, Release and Configuration Manager - Melbourne - Cubic Corporation
-
Change, Configuration and Problem Manager
3 days ago
Melbourne, Australia Australian Bureau of Meteorology Full timeExecutive Level 1, Ongoing - $103,085 - $116,115 per annum, plus an additional 15.4% Superannuation - All locations considered, Melbourne preferred. The Bureau of Meteorology’s Data and Digital Group manages Change, Configuration & Problem Management capability to ensure that any modification to the technology environment is controlled and aligned with...
-
release and configuration manager
3 weeks ago
Melbourne, Victoria, Australia Randstad Full timeRelease and Configuration Manager for a permanent position with a global service provider, you will be instrumental in ensuring the smooth and efficient deployment of BackOffice applications across various non-production environments. You will be responsible for planning, executing, and monitoring installations, minimizing disruptions, and maintaining an...
-
Release Manager
2 weeks ago
Melbourne, Australia Carecone Full time**JD-** **Experience -** - At least **5 years appropriate industry experience**: - Previous **experience in a large organization in a Release Management role**: - Experience in **managing conflicting needs** of **project and testing team** and **meeting these with appropriate source code management and development environment** set up - Experience in...
-
Change, Configuration
1 week ago
Melbourne City Centre, Australia HAYS Full timeExciting new Federal Government Opportunity with likely extensions! **Your new company** An exciting contract opportunity within the Federal State Government for an experienced Change and Configuration Manager to contribute to a major Agriculture, Water and Environment portfolio. Your organisation is a key member in managing forecasts, warnings and...
-
Release Manager
2 weeks ago
Melbourne, Australia Five9 Full timeFive9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution...
-
Release Manager
3 days ago
Melbourne, Australia Aurec Human Capital Group Full time**6 Month Contract for a Release Manager / Project Manager**: - **Located at Melbourne Airport with free parking on site**: - **Approx. $1000 per day**: - **FULLY ONSITE - NOT HYBRID** **Responsibilities**: - Responsible for development and implementation in a transformational environment of Environment Management and Change & Release governance...
-
Release Manager
3 days ago
Melbourne, Australia Aurec Full time6 Month Contract for a Release Manager / Project Manager - Located at Melbourne Airport with free parking onsite - Approx. $1000 per day incl super - **6 Month Contract for a Release Manager / Project Manager**: - **Located at Melbourne Airport with free parking on site**: - **Approx. $1000 per day**: - **FULLY ONSITE - NOT...
-
Release Manager
6 days ago
Melbourne, Australia Aurec Human Capital Group Full time**6 Month Contract for a Release Manager / Project Manager**: - **Located at Melbourne Airport with free parking on site**: - **Approx. $1100 per day - Senior Level**: - **FULLY ONSITE - NOT HYBRID** **Responsibilities**: - Responsible for development and implementation in a transformational environment of Environment Management and Change & Release...
-
Release Manager
6 days ago
Melbourne, Australia Aurec Full time6 Month Contract for a Release Manager / Project Manager - Located at Melbourne Airport with free parking onsite - Approx. $1100 per day - Senior Level - **6 Month Contract for a Release Manager / Project Manager**: - **Located at Melbourne Airport with free parking on site**: - **Approx. $1100 per day - Senior Level**: - **FULLY ONSITE - NOT...
-
Software Release Manager
4 days ago
Melbourne, Australia Thales Full timeWe’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities. Our Air...
Problem, Release and Configuration Manager
3 weeks ago
Business Unit:
Cubic Transportation Systems
Company Details:
Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We’re the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.
Job Details:
JOB SUMMARY:
Reporting to the Service Asset and Configuration Manager, this position will be responsible for ensuring the Change Management process is followed according to the Change Management Policy, ensuring the completeness of Change Requests and coordinating/communicating the Production/ Operational Change Requests. This role is customer facing, and requires close collaboration with both Cubic and TfNSW stakeholders ensuring that agreed contents of the delivery meet client expectations as well as meeting Cubic’s contractual obligations.
DUTIES & RESPONSIBILITIES:
The Change Manager’s responsibility will be to co-ordinate the technology changes across Operations that will include Core Central Systems and Customer Support Services., ensuring any work taking place will not adversely affect the business or any of these streams.
Change Management
- Maintain and enhance the Change Management policy and process.
- Responsible for the on time delivery of all Change Process outputs as defined in the Change Policy, Process and Procedure.
- Manage the Zero Harm programme as required within Cubic.
- Facilitate/Chair regular Pre-Cabs and Change Advisory Board Meetings.
- Ensure all stakeholders adhere to the Change Management process.
- Engage in customer Change and Release Meetings held in Lee Street (as required).
- Provide an escalation point for any issues and risks affecting the Change Management process.
- Create the Monthly Change Report and any other adhoc reporting for Internal and External customers.
- Maintain the Forward Schedule of Change Calendar.
- Monitor the assessment by operational managers of prioritisation for change implementation requests.
- Coordinate and liaise with Cubic Project Release Manager to ensure that the Release schedule is maintained accurately to meet any scheduled Changes.
- Assist the Cubic Release Manager with the development of the Implementation Plan for the program.
- Oversee related Release Management activity that may impact Change Management and any Operational Requirements.
- Liaise with the Business, Project teams and external parties regarding Change Management issues.
- Liaise with the Asset/ Configuration Manager in maintaining accurate information regarding Configuration items required to deliver IT services within the Cubic CMDB.
- Responsible for producing Post Implementation Reviews to identify improvements to process and procedure over time; documenting those improvement actions in the Customer Service Improvement Plan; tracking actions to completion and closure.
- Monitor and manage the Change Management process to ensure KPIs/SLAs are met.
- Assist in Release Management activities as required.
PERSONAL REQUIREMENTS:
- Strong communication and influencing skills
- Collaborative management style
- Strong organisational and prioritising skills
- Ability to work under pressure with mínimal supervision
- Ability to work with changing priorities
- Strong process orientation
- Able to work effectively at all levels of the organisation
- Customer focus
SKILLS, KNOWLEDGE & QUALIFICATIONS:
Essential:
- ITIL Service Management Certification
- Solid understanding of ITIL
- Technical Change Management experience within a large and complex environment
- Negotiation skills dealing with Operational groups and with TfNSW
Desirable:
- Experience within the transportation sector and Automated Fare Collection Systems
- Experience with ticketing systems and/or public transportation operation.
- Experience in using HP QC V10.0 and or V11.0 or similar Defect / Test management systems
- Experience of engineering and software development lifecycle and tools for management e.g. Jira, ServiceNow
- Expertise with agile project management approaches.
- The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need._
Worker Type:
Employee
