Service Manager

Are you an inspiring, experienced leader passionate about Early childhood Education?

At Busy Bees, we’re looking for a Service Manager to join our team at the Busy Bees at Mermaid Waters - a role that offers you the chance to lead a passionate team, make a meaningful impact, and create an environment where children thrive.

As the Service Manager, you will lead our well-resourced centre and ensure the highest standards of care and education.

About Our Centre: Busy Bees at Mermaid Waters is a 98-place service that feels both welcoming and secure, with brilliant facilities and amazing Educators. The service strives to provide each child with the best start in life.
Our beautiful modern service is conveniently located in the heart of Mermaid Waters on the Gold Coast, where you can immerse yourself in the tranquil beauty of Mermaid Waters, Gold Coast - the ideal backdrop for your career ascent. Our location combines the best of work and leisure, offering a perfect balance between professional growth and a relaxed coastal lifestyle.

About the Role: We re looking for a Service Manager to lead our team, ensuring outstanding care and education while fostering a positive culture. Strong leadership, communication, and operational skills are essential.
Location: Busy Bees at Mermaid Waters

What We Offer:
- Above-Award Pay & Work-Life Balance- 10% ECEC Retention Payment- Laundry Allowance & Uniform Allocation in addition to your salary- Generous Childcare Gap Fee Discounts for Busy Bees permanent service staff- Professional Development with our Busy Bees training platform- Supportive & Inclusive Team Environment - Work with like-minded educators and management- Employee Assistance Program for your wellbeing- Global Talent Exchange Program - Connect with Early Childhood leaders nationwide- Career Growth Opportunities with a global brand in Early Childhood Education

Essential Qualifications- Diploma of Early Childhood Education or higher (or ACECQA equivalent) required.- A current and valid Working With Children Check or ability to maintain one.- First Aid Certificate including training in asthma and anaphylaxis.

Skills and Attributes- Comprehensive knowledge of the Early Years Learning Framework (EYLF) and the National Quality Standard (NQS) to ensure quality practices and outcomes for children.- Proven ability to lead, inspire and manage a team of educators, ensuring optimal performance and staff retention.- Capability to handle day-to-day operations, including staffing, budgeting and resource allocation.- Familiarity with the Education and Care Services National Law and National Regulations, ensuring the Service remains compliant.- Exceptional verbal and written communication skills to liaise with families, staff, regulatory bodies and the broader community.- Ability to establish and nurture positive relationships with all stakeholders, fostering a collaborative and inclusive environment.

Desirable Skills and Knowledge- Experience in a previous Service Manager, Centre Director, Centre Manager role or similar.- Skills to address and resolve conflicts or challenges that may arise among staff or with families.- Experience in budgeting, financial planning and resource management.- Ability to utilize relevant software for management, communication, and reporting purposes.- A commitment to ongoing training and development to stay updated with sector changes and best practices.

Why Work for Busy Bees?
If you’re passionate about early learning, Busy Bees is the place to be. Although we are part of a global organisation, our company was founded by three families looking for better, more enriching childcare. Three decades later, we still keep the same values at heart.

We know that we couldn’t do what we do without the important people in our teams. We invest in our people and work with them to build career pathways that inspire.