Manager - Compliance, Safety and Incident

Location: Melbourne | CBD

Job type: Full time

Organisation: Homes Victoria

**Salary**: $127,467 - $170,579

Occupation: Asset Management and Planning

Reference: VG/DFFH/HV/CW/608340

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

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**THE ROLE**

**Are you**:

- Purpose-driven and passionate about delivering great outcomes for people, the Victorian community, and the natural environment?
- Working in a maintenance and/or a facilities management profession with demonstrated experience leading a team to deliver services, implement programs, prepare budgets, procure contractors, monitor progress, and keep stakeholders informed and engaged in a fast-paced and dynamic environment?
- A solutions-focused leader with a track record of successfully delivering high-value social infrastructure services?
- An exceptional people manager with the ability to lead a team through a time of dynamic change, building a high-performing, outcomes-oriented culture in a supportive, learning-focused environment?
- A great communicator with proven experience in working collaboratively with a range of key stakeholders to achieve good partnerships with government departments, renters and service providers?

At Homes Victoria our vision is simple: More homes for more Victorians. But this is so much more than bricks and mortar. We are passionate about creating great places to live and delivering great services for our renters and the community. That is why the delivery of maintenance services and supporting systems need to be completely transformed to improve renter satisfaction and deliver greater value.

The Manager, Compliance, Safety and Incident Management leads a cross-functional team within the Facilities Management Unit, collaborating with other Homes Victoria teams and operational partners. Management, review and reporting on compliance with statutory requirements under the Residential Tenancies Act and other government regulatory frameworks and legislation is a key function of this role. The team has responsibility for reporting on maintenance performance and system improvements to achieve better outcomes for our renters and Homes Victoria's financial sustainability.

This role has linkages with safety obligations for responsive maintenance and facilities management contracts, leveraging new technologies and approaches to improve renter and contractor safety. The team is also responsible for developing and maintaining incident management procedures for all Homes Victoria assets.

**ACCOUNTABILITIES INCLUDE**
- Oversee local delivery of integrated, multi-disciplinary services that provide holistic client outcomes and ensure they meet state-wide departmental and government objectives, budget considerations and community expectations.
- Maintain a comprehensive understanding of maintenance issues impacting the department's clients and investigate and lead critical projects that develop and review policies, professional standards, and operating practices to enhance service delivery, budget effectiveness, efficiency, and improved client outcomes.
- Provide compliance and evaluation strategies to address specific issues related to the effective provision and implementation of required outcomes.

**Please open the position description to read more.**

**VACCINATION REQUIREMENTS POLICY**

The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy**(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.