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Phone and Front Office Receptionist

3 weeks ago

Narellan, Australia First Choice Dental Full time

Could this be you?
- Fantastic opportunity for an experienced Receptionist
- Part/Full time hours
- Great culture and a challenge

A career at First Choice Dental is more than just a job. It is an opportunity to make a real difference in the lives of our patients and the community.

Our purpose is helping people keep their teeth longer and healthier giving them Choices to make informed decisions about their teeth which will make them look and feel confident

We are looking for an experienced and enthusiastic Dental Receptionist to join the team today at our practice in Narellan.

The job duties:

- You are the primary person to answer the phone.
- You are our direct customer contact; you will be responsible with the front office team for scheduling appointments.
- Greeting and welcoming patients, answering all enquiries.
- Confirming appointments; checking, processing & managing customer accounts
- Patient care, ensuring all our patients are well looked after, before, during and after appointments to an elevated level of service.
- Public relation
- General office administration including coordination payments arrangements using EFTPOS & HICAPS and other payment plan options.
- Provide clean and infection control solutions, maintain stock control when requested.
- Maintaining a covid safe environment for all staff and patients

What do you need to demonstrate?
- 2-3 years reception experience
- A people person with a mature demeanour
- Exceptional communication, interpersonal & customer service skills.
- A proven history of punctuality and reliability.
- Ability to build rapport with patients/staff, with a happy and cheerful outlook.
- A collaborator with a can-do attitude.
- Dedicated to grow.
- Can talk to people with ease.

Benefits of joining First Choice Dental:

- Part of a great and supportive team.
- Standard leave entitlements.
- Continual professional growth and education.
- Latest equipment/technology for great patient care and experience.
- Supportive environment.
- Great patients.
- Discounted dental benefits after 6 months for you and your immediate family.

How to apply:
If you are looking for a challenge and want to be part of our wonderful team, then this is the job for you

Look forward to hearing from you soon.

**Job Types**: Full-time, Permanent

**Salary**: From $49,000.00 per year

**Benefits**:

- Employee mentoring program

Schedule:

- Afternoon shift
- Day shift
- Rotating roster

COVID-19 considerations:
All patients and staff are required to wear a mask, all surfaces are wiped/cleaned within OHS requirements. All health care workers must be fully vaccinated.

Ability to commute/relocate:

- Narellan, NSW 2567: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person