Warehouse Supervisor

**Career Area**:
Supply Chain and Logistics

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**About Caterpillar**

Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We are a leader and proudly have the largest global presence in the industries we serve.

For over 95 years, Caterpillar has been making sustainable progress possible and driving positive change on every continent. Here you’ll find challenges that excite you and development opportunities to build a lifelong career.

**About the role**
Caterpillar of Australia currently has a challenging opportunity for an energetic, passionate & committed Warehouse Supervisor (Coach) to join the Queensland Distribution Centre (QDC) based in Yatala, QLD.

Reporting to the Operations Manager based in Queensland, the primary responsibility of the Warehouse Supervisor includes servicing client requirements and leadership of approximately 20 operational staff. This position manages the team in the **afternoon shift**working from Monday to Friday, Midday to 8pm.

As this position is a leadership role, you will be required to drive change, mentor, coach and lead continuous improvement whilst adhering to Caterpillar’s ‘Values in Action’.

**Additional responsibilities of the role may include, but are not limited to**:

- Ensure a high level of employee safety and adherence to safety policies and procedures
- Deliver daily Process Improvement Dialogues and ad hoc operational presentations to operational staff
- Oversee the smooth and effective execution of warehouse day to day activities
- Meet required area and facility wide KPIs
- Lead, coach, mentor and develop operational staff
- Key reporting activities on a weekly basis
- Daily workforce and operational planning
- Analyse operational data on a daily basis
- Maintain professionalism and confidentiality with sensitive information

**Key Skills Required;**
- **Coaching Others**:Knowledge of coaching and mentoring concepts and methods; ability to encourage, motivate, and guide individuals in learning and improving effectiveness.
- **Customer Service Management**:Knowledge of customer service priorities and ability to utilize tools and techniques for maintaining an environment where all understand, and are committed to providing excellent service to internal and external customers.
- **Leadership**:Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there.
- **Materials Handling and Management**:Knowledge of material handling and management in plants; ability to perform, monitor and improve processes related to storage, transportation and handling of raw and hazardous materials.
- **Problem Management Process -**MFG: Knowledge of manufacturing problem management processes, methodologies and techniques; ability to use a disciplined approach to bringing that problem to a successful resolution.
- **Warehouse Management**:Knowledge of the policies, processes and systems of warehouse management; ability to effectively manage one or more warehouses or distribution centres
- **Distribution Centre Management**:Knowledge of distribution processes, issues and considerations; ability to effectively manage the receipt, storage, and distribution of inventory to stores and/or customers.

**Qualifications and Experience**:

- Demonstrated Leadership experience (3-5 years in a supervisory role)
- Excellent interpersonal and verbal/written communication skills at all levels
- Ability to speak in front of a large group
- Strong computer and analytical skills
- Strong ability to deliver high levels of customer service
- MS Office Suite including MS excel, Project and Access
- Exceptional Team building and team-leading skills
- Demonstrated strong report writing abilities
- Experience in a continuous improvement environment - 6 Sigma and Caterpillar Production System (CPS) will be highly regarded.
- Proven and relevant experience within a supervisory capacity - coaching and mentoring
- Prior experience within a fast-paced warehousing/logistics environment
- Excellent commitment levels and attendance records
- Related tertiary qualifications will be highly regarded
- Caterpillar of Australia is not currently hiring foreign national applicants that require or will require sponsorship. _

**Posting Dates**: