Professional Service Consultant Iii

2 days ago

Brisbane, Australia Tracker Corp Full time

**Professional Services Consultant**:
**Job Description**:
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it’s so special to be a part of Mitratech

The Services Consultant participates and contributes to the successful completion of assigned client implementation project activities of Mitratech’s GRC suite. These implementation project activities include requirements analysis and definition, configuration of software, conference room pilots, testing, and go-live support for our clients. The Services Consultant plans, researches, and analyzes the business requirements of the client; makes reasoned decisions after assessing the circumstances, and then provides recommendations along with the risks and issues involved with each alternative to the client.

**Essential Duties & Responsibilities**:

- Be a sparring partner for our clients using our product portfolio
- Work together with Risk Experts and Executives in leading companies
- Be involved and assist/manage all the stages of project deployment from Requirements gathering to documentations, configuration, Testing, Training and delivery.
- Participate in requirements gathering sessions with our clients
- Execute on project deliverables such as:

- Configuring Smartforms, portal pages, etc.
- Power user and end user training sessions on Mitratech’s product suite
- Providing functional and best practice knowledge on GRC topics
- Configure business intelligence reports using our BI tool Yellowfin (SQL knowledge preferable)
- Participate in UAT
- Work as a member of a multidisciplinary team fostering teamwork and communication

**Requirements & Skills**:

- We are looking for a bright mind with a strong interest in GRC and technology knowledge and:

- Bachelor’s degree
- First experience in project management
- Experience or skills in business intelligence and analytics reporting/SQL (preferred)
- Strong verbal communication, networking and relationship building skills
- Ability to work independently in a fast-paced, changing environment
- Experience working with virtual project teams
- Strong organizational skills
- Travel as required (up to 40%)

**_We are an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status._

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