Surf Cx Team

5 days ago

Tullamarine, Australia URBNSURF Full time

**Description**:
**Work at Australia’s first Surf Park this summer? Yes, please**

We are looking for people to join our **Surf Customer Experience Team** at URBNSURF.

Our Surf CX team are responsible for ticketing, retail, equipment hire and guest services.

Are you high energy, great with people and a problem solver? We want to hear from you

If you also have a passion for surfing we **definitely** want to hear from you

**Education/Qualifications**: Working with children check (WWC) and Certificate I / Certificate II in Retail Services desirable

**Experience**: Minimum of one-year prior relevant experience in a customer service position. A role that encompassed retail and/or ticketing would be favourable.

As a member of the Surf CX Team you will be part of leading the overall park culture and to ensure a consistent and exemplary customer experience within URBNSURF Melbourne for both our guests and team.

**Benefits**: Staff surf before or after work (space permitting), discounts at our Retail Store and Three Blue Ducks

**Pay Guide**:Amusement, Events & Recreation Award - Grade 2 (Casual)

**Key Timeline**:
Recruitment (late October / mid November)

Training and Inductions (mid-November)

Shadow Shifts (late November)

First Official shifts (w/c 28 November)

**Role Type**:

- In-house - Temporary - Part-time - Entry level

**Company Overview**:

- The URBNSURF Mission is to build and operate world-class surf parks in Australia that deliver high quality man-made waves and authentic surfing experiences to new and existing surfers of all ages, experience and ability. Our strategic intent is for the URBNSURF Group to be commercially successful and be seen as the market leader in the creation of authentic surf experiences.

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