Call Centre Operator

1 day ago

Maitland, Australia Ashdown Consulting Full time

$32.16 per hour + super
- 3 Month Contract
- Maitland / Work from home

**Call Centre Operator | 3 Month Contract | $35.49 p/h Including Super**
- $32.16 per hour + super
- 3 Month Contract
- Maitland / Work from home

**About the Company**
- Great opportunity to join a large NSW government organisation on a 3 month contract. This role will have training in the Maitland office and will go in to the office twice a month and the rest work from home. This position is Monday - Sunday on a rotating roster 6am - 10pm and will potential be required to work public holidays.

**About the Role**
- Provide high quality generalist service as the first point of contact for the contact centre customers.
- Receive inbound calls, obtain necessary information and utilise generalist knowledge to transfer customers to appropriate contact centre specialists in a courteous, accurate and efficient manner
- Undertake administrative work as required to support the provision of high quality service delivery.
- Create a positive relationship in all customer interactions across all interaction channels.

**About You**
- Excellent written and verbal communication skills
- Intermediate computer skills and proficient in Microsoft office suite

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support

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