Workday Engagement Manager

2 weeks ago

Sydney, Australia Collaborative Solutions Full time

The Engagement Manager is a leader, project manager, and mentor who thrives on client, company, and team accomplishment. This person will be hands-on with the development of key project deliverables such as: charter, project/staffing plans, issue logs, etc. while driving client engagement. Any budget or resourcing constraints will be communicated and addressed, keeping in mind the project’s success and profitability.

Key Responsibilities:
- Become an expert in Workday's Implementation Methodology and use it on all engagements.- Demonstrate competency in the Workday product suite - HCM, Payroll, and/or Financials.- Ensure projects are properly planned and staffed.- Provide guidance and mentoring to Principal Consultants working on their implementations.- Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.- Be an advisor to the Client and Cognizant team by contributing to and providing active support in developing solutions- Mentor Cognizant project team members by providing feedback and supporting their development for engaging with clients and project delivery- Ensure the project is delivered within the budget outlined in the SOW.- Work with Workday Delivery Assurance to ensure compliance with agreed to checkpoints.- Assist in the transition of the client from professional services to product support.- Ensure the client can serve as a reference upon completing their implementation.- Lead the Cognizant and Client teams through the Software Development lifecycle process from Initiation and planning to deployment and handover to post production support- Ensure Project Communications are timely and consistent- Ensure Project Artifacts and deliverables are met

Duties and Tasks:
Present at Executive Steering Committee meetings.- Present client with change orders in the event client is requesting Cognizant to perform tasks that are outside the scope of the SOW.- Participate in the sales cycle as requested to gather requirements, formulate delivery approach, and develop a proposal/SOW.- Identify opportunities to position other service offerings.- Simultaneously manage multiple Workday product implementations in the Project Manager role.

Education and Experience Requirements:
- Bachelor’s degree in Business Management, Business Information Systems, or related field- Previous Workday experience strongly preferred, but not required.- Knowledge of Internet technology and Enterprise Resource Planning.- A practitioner background in HR, Finance, or Payroll.- PMP a plus.

LI-Remote

Why choose Cognizant:

- Entrepreneurial environment that welcomes your ideas
- Opportunity to do great work
- Outreach programs that support communities and tap into your volunteer spirit
- Learning opportunities to help current needs and advancement
- Global operations, with opportunities in North America, Europe and Asia Pacific
- An abundance of Affinity groups to meet your needs

Cognizant Core Values:

- Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
- Raise the Bar: We always aim for excellence in how we work and what we deliver.
- Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
- Do the Right Thing: We all lead with integrity and always make the ethical choice.
- Own It: We own the outcomes for our company, colleagues, and community.

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