Facilities Manager

At United for Care (UFC) our focus is on helping people with disabilities to achieve fuller, better lives. Founded in 2020, United for Care offers independent living opportunities for members of the community living with complex disabilities to live in individual apartment accommodation with 24 hour support.

**Position Overview**

The Facilities Manager is responsible for the general maintenance and upkeep of UFC managed properties, conducting site inspections and coordinating repairs. The role is also required to liaise with relevant stakeholders by facilitating accommodation ‘fit-outs’ to meet individual client and NDIS requirements assist with the coordination or relocation of clients.

An ability to manage priorities, delegate tasks and work to timelines will be crucial. You will liaise with internal departments, co-designing ‘fit-out’ plans, analysing support needs for clients and identifying limitations, risks, and pressures.

**Key** **Responsibilities**
- Strengthen existing stakeholder relationships through understanding what we can do to make transitions smoother and more efficient
- Conduct site audits and prepare Condition reports
- Undertake regular routine site inspections of leased properties to ensure properties are maintained in good order and meet required standards and those of the clients
- Oversee the ‘fit out’ of apartments in a timely manner including the purchase and coordination of furniture
- Execute and/or coordinate and oversee regular building (preventative) maintenance and repairs
- Manage and direct cleaning practices
- Prepare and carry out emergency protocols and procedures
- Maintain a safe environment for building occupants and visitors
- Prepare and monitor maintenance budgets
- Negotiate and liaise with third-party service providers
- Ensure facilities follow applicable policies, regulations, and building codes
- Respond to inquiries and requests by building tenants and resolve any issues
- Demonstrate commitment to the care, safety and wellbeing of self, participants, and others in the work environment.

**Qualifications and Experience**
- Relevant tertiary qualifications eg real estate and/or previous experience in a similar role
- Knowledge of relevant laws, regulations, and building codes
- Excellent project management and negotiation skills
- Good communication and customer service skills
- Strong critical thinking and problem-solving skills

**Other**
- The incumbent will be required to have and maintain a current NSW driver’s licence, registered and insured motor vehicle and undergo a National Police Check (at their own expense)

**Behaviours and Competencies**
**Core Competencies***
- **Teamwork** - Works collaboratively with partners, colleagues and clients. Actively contributes to achieving team results and Supports team decisions.
- **Communication** - The ability to communicate information and ideas respectfully and appropriately using a variety of methods available. Uses language and style of communication appropriate to the situation and audience. Takes time to listen to and understand the perspectives of others and proposes solutions.
- **Cultural Awareness** - The ability to understand, communicate with and effectively interact with people across diverse cultures and backgrounds
- **Ethical Practice** - Role models ethical practice through consistent honesty and professionalism in all interactions. Facilitates dialogue and development of best practice to support ethical practices and challenges decisions/practices that undermine ethical standards of practice
- **Values** - Role models United for Care's Vision and behaviours aligned to the values

**Functional Competencies**
- **Judgement and Decision Making**:

- Makes decisions within scope of job role and for all others, consults with and seeks advice at the appropriate managerial level when making complex

decisions. judgement/decision making, in full compliance with the organisation's policies & procedures
- **Negotiation & **Influencing - Persuades and influences effectively by building support for ideas and initiatives through the effective presentation of facts and evidence. Identifies and anticipates partner and stakeholder needs to gain their commitment.
- **Relationships **- Builds strong relationships with internal and external stakeholders. Develops solutions that add value to the organisation's programmes and operations.
- **Resilience**:

- Shows resilience and composure, even in difficult or adverse circumstances. Is prepared and able to make difficult decisions in the best interest of the organisation and remains committed to seeing them through.
- **Building Capability**:

- Able to identify gaps in own skills and knowledge and make plans of how to develop these.

**If you have any questions please contact us on 0491074041