Current jobs related to Team Lead, Student Success Program - Melbourne - Swinburne University of Technology

  • Student Success Lead

    2 weeks ago


    Melbourne, Victoria, Australia Holmesglen Full time

    OverviewJoin to apply for the Student Success Lead role at Holmesglen.Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley,...

  • Student Success Lead

    2 weeks ago


    Melbourne, Victoria, Australia Holmesglen Full time

    OverviewJoin to apply for the Student Success Lead role at Holmesglen.Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley,...


  • Melbourne, Victoria, Australia Keypath Education Australia Pty Ltd Full time $90,000 - $120,000 per year

    Company Description Discover Your Path at Keypath About Us: At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on. Join our dynamic, fast-growing international team...


  • Melbourne, Victoria, Australia Scape Student Living Full time $80,000 - $120,000 per year

    Join Scape and Shape the Student ExperienceAre you passionate about student wellbeing, pastoral care, and creating unforgettable community experiences? Do you thrive in leadership roles where your expertise in social work and mental health can make a real difference? Scape is looking for a Student Wellbeing Manager to lead our Melbourne operations and...

  • Student Ambassador

    3 days ago


    Melbourne, Victoria, Australia Scape Student Living Full time $104,000 - $130,878 per year

    WHO WE ARE?Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 19,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique,...


  • Melbourne, Australia Swinburne University of Technology Full time

    Excellent opportunity within Swinburne Student Engagement - Fulltime, ongoing position at our Hawthorn campus - HEW 9 salary + 17% super **About the Role** The Manager, Student Success reports directly to the Deputy Director of Student Engagement and is responsible for the development, implementation, and evaluation of high-quality co-curricular and...


  • Melbourne, Australia Kaplan Australia Full time

    **Be part of the journey leading an established pathway college**: - **26 days’ holiday including 1 for your birthday**: - **Permanent full-time position based in Melbourne**: - **Contribute to the success of the expansion of the **University of Adelaide College Melbourne Campus** **Role**: We are looking for a Student Success Adviser to ensure a...


  • Melbourne, Australia Kaplan Australia Full time

    **Be part of the journey leading an established pathway college**: - **26 days’ holiday including 1 for your birthday**: - **12 month fixed term contract based in Melbourne**: - **Contribute to the success of the expansion of the **University of Adelaide College Melbourne Campus** **Role**: We are looking for a Student Success Adviser to ensure a...


  • Melbourne, Victoria, Australia University of Melbourne Full time

    OverviewAs the Indigenous Student Success Team Leader, you'll play a pivotal role in supporting and advocating for Indigenous students in the Faculty of Medicine, Dentistry and Health Sciences. You'll lead initiatives to increase Indigenous student enrolments, provide expert support services, and create culturally safe spaces. This role offers you the...


  • Melbourne, Victoria, Australia University of Melbourne Full time

    OverviewAs the Indigenous Student Success Team Leader, you'll play a pivotal role in supporting and advocating for Indigenous students in the Faculty of Medicine, Dentistry and Health Sciences. You'll lead initiatives to increase Indigenous student enrolments, provide expert support services, and create culturally safe spaces. This role offers you the...

Team Lead, Student Success Program

2 weeks ago


Melbourne, Australia Swinburne University of Technology Full time

Prime opportunity to join our Pathways and Engagement team.
- Fixed Term until 31 Dec 2025, full-time position.
- HEW7 level + 17% Super.

**About the Role**
The Student Success Coach Team Lead oversees the VET Student Success Program and manages a team of Coaches working across VET Teaching Departments. Student Success Coaches respond to the needs of students and develop a range of programs to enhance the student experience. They also support students ‘at risk’ of non-completion by providing a range of supports and interventions aimed at maximising the student’s ability to complete their course of study and successfully transition onto further study and/or employment.

The Team Lead role requires a highly motivated worker with deep understanding of the vocational education and training system and experienced in designing and implementing a broad range of educational supports, both academic and personal to priority cohorts of diverse learners. The role will maintain a case load of students as a Student Success Coach (approx. FTE 0.2). This role reports to the Manager, Student Engagement within the Pathways and Engagement Department, VET.

To learn more about the role please view the PD.** This is a fixed term contract until 31 Dec 2025, with a possible renewal into a yearly contract.**

**About You**
To be suitable for this role you will need to have experience in the below key accountabilities:
1. Demonstrated experience in related work and study assistance including vocational assistance, study support, wellbeing or career guidance and or employment services.
2. Demonstrated experience in the management of a team to produce quality service outcomes.
3. High-level organisational skills and the ability to plan and prioritise multiple tasks to tight timelines.
4. A proven record of managing customer enquiries and a demonstrated commitment to customer service including follow up and closure activities.
5. Highly developed verbal and written communication skills and demonstrated IT skills including advanced skills in MS Office and experience in management information and database systems.
6. Demonstrated ability to engage and build trust with service users and staff from diverse backgrounds.
7. Excellent communication and interpersonal skills and proven ability to build and maintain effective working relationships with a range of internal and external stakeholders including government and community service providers.
8. Demonstrated ability to contribute to and work effectively in a team environment across a tertiary institution to achieve outcomes.

**About Swinburne University of Technology**
Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university - one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

**To Apply**
Please submit your CV and cover letter addressing your suitability for this position.
To review the Position Description and to apply, please scroll down to the bottom of the page.
If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

**Applications will close on Wednesday 9 July.**

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

**Diversity, Equity and Inclusion**

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.
Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.
We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.
Victoria’s Commitment to Action: Improving international student employment outcomes.
As a Circle Back Initiative Employer, we commit to responding to every applicant.
LI-SW

Please click here for PD. Opens in new window