Manager Financial Crime Operations

You are ready to re-enter the workforce in September 2025 after a career break
- Join our 12-week Career Comeback program and gain access to a tailored induction program, personalised Career Coaching, L&D opportunities and much more
- Bring your experience in Banking Operations, Financial Crime, regulation or law enforcement to a role with real purpose

Stepping back into your career? We’re here to support your next chapter.
If you’ve taken a career break of two years, this is your opportunity to return to meaningful work, with the structure, support and flexibility to help you succeed.

**About the Career Comeback Program**
Our 12-week Career Comeback Program is designed to support talented professionals as they transition back into the workforce. You’ll join us in a permanent role within our Financial Crime Operations team, with specialised support including:

- A comprehensive induction and re-onboarding experience
- Tailored Career Coaching and mentoring
- Learning and development workshops to build your confidence and skills
- A dedicated program manager to guide your return

We also offer flexible working arrangements, including hybrid work and the ability to adjust your start and finish times, so you can make work, work for you.

**About the team**

Our Financial Crime Operations Strategy and Performance team is part of a 2,000-strong community of professionals dedicated to protecting the bank and our customers. We lead the Group’s response to anti-money laundering, counter-terrorism financing and sanctions compliance. Our work matters, and we are proud of the purpose that drives us.

**About the role**

As Manager, Business Performance, you will play a key role in delivering initiatives that uplift the way we work. You will help translate complex policies into practical, efficient solutions. You will lead change projects and partner with stakeholders across the business to improve operational outcomes that keep our customers and community safe.

**On any given day, you will**:

- Lead and deliver projects that improve productivity, quality and compliance
- Identify automation opportunities and partner with Technology to bring them to life
- Translate financial crime policies into actionable business processes
- Develop detailed project plans and manage timelines, risks and stakeholder engagement
- Facilitate workshops and use data-driven insights to influence decisions
- Collaborate across the Group to build engagement and gain support for improvements
- Support training and uplift programs to build team capability
- Contribute to a culture of continuous improvement

**We’re interested in hearing from people who**
- Have been on a career break for two years or more **(essential)**
- Have permanent Australian working rights
- Bring experience in Banking Operations, Financial Crime, regulation or law enforcement
- Are curious, proactive and eager to learn
- Are confident communicators who build strong relationships and influence at all levels
- Have experience leading projects, improving processes and driving change
- Think critically, simplify complexity and take initiative
- Have qualifications or experience in Lean Six Sigma, Agile, project or change management (highly regarded but non-essential)

Ready to make your comeback? We’d love to support your return to work and help you thrive in your next chapter. To learn more about the Career Comeback Program, visit the program page

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Advertising End Date: 18/07/2025