Residential Lead

1 week ago

Sydney, Australia GFG Alliance Full time

**Residential Lead**:
**About the role**:
As the **Residential Lead**, you will be responsible in leading a high performing team of four estimators in our **Revesby** branch. You will be responsible for catering to our customers’ needs and queries providing an exceptional customer experience.

You will support the development of residential Slab and Pod estimates, process orders and coordinate production schedules - while ensuring a high standard of service to our customers.

You will be working closely with NSW Area Managers, Branch Managers and other internal departments - fostering a culture of superior customer experience.

You will be responsible for:

- Establishing and maintaining relationships with customers and ensuring customer expectations are being met and exceeded.
- Coaching, developing and mentoring a high performing, self-sufficient team.
- Accurately interpreting Structural and Architectural drawings for the purpose of providing steel reinforcing in residential concrete slabs.
- Communicating with customer segments to clarify any points or uncertainties which may arise during the customer experience journey.

**About your experience**:
We are looking for a proactive and engaging leader which is customer centric and with previous residential estimating and/or scheduling experience.
- Excellent interpersonal skills enabling work with a wide variety of people across departments and functions.
- Experienced Estimator and Scheduler, with background in Building & Construction/ Structural Steel (preferred).
- Ability to develop and maintain excellent client relationships
- Experience in interpreting and estimating quantities of reinforcing steel from Structural and Architectural drawings
- Able to work autonomously and approach problem-solving activities with vigour
- Systems savvy and have a sound knowledge of Microsoft Office

**We are considering experienced Estimators looking to progress in their career into a leadership role with an Iconic Australian Business.**

**About our team**:
**The Australian Reinforcing Company (ARC) - **a brand of** InfraBuild** - is a leading manufacturer and supplier of steel reinforcing that Australians have trusted for over 100 years. Supported by a large branch network, ARC steel is in the bones of the roads we drive on, the houses we live in, the buildings we work in, the schools our kids learn in and the iconic landmarks that symbolise Australia to the rest of the world.

**Next steps**:
Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

**We are a 202**2** Circle Back Initiative Employer - we commit to respond to every applicant**.

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