Receptionist/administration Support

**About Nova**:
NOVA Entertainment is Australia’s fastest growing entertainment company with broad interests across the media industry including successful radio brands Nova and smoothfm. We have a mission to create content that is loved and shared by audiences, wherever they are.

**About the Opportunity**:
We have an amazing opportunity for an enthusiastic and experienced Receptionist to join our team in Melbourne. Someone who has good attention to detail, is super organised, and a strong communicator with a genuine passion for customer service will thrive in this fast-paced and dynamic environment. Even better, we have just moved to awesome new offices in South Melbourne, so this is definitely an opportunity to ‘own this space’

You will be energetic, enthusiastic, innovative and results-driven with a strong ethical approach and attention to detail. You will be passionate about the industry (radio and broadcast media) but even more passionate about working in a place which does things differently.

***Key Reception duties**:

- Mon-Fri, 8.30-5.30pm
- Provide a range of professional front office & administrative duties
- Manage a multiple phone line system - answer, forward, message and general enquires
- Meet and greet all visitors
- Manage NE’s ‘Contact Us’ forms and social media channel queries (where applicable)
- Manage incoming and outgoing mail including arranging local & interstate couriers
- Open and close reception daily
- Manage office housekeeping/stock inventory management including kitchen and stationary supplies
- Oversee meeting room bookings on an ad hoc basis
- Manage distribution + recording of listener prizes (database management)
- Provide assistance where required with Team Meet
- Provide admin and business support to Market Lead and Office Manager when required
- As a part of the National Reception Team manage all calls allowing for each team member’s coordinated breaks, personal + annual leave, or if required to work on admin/project tasks where they are unable to answer phones. This will require regular communication between the National Receptionist/Admin Team.
- Attend monthly National Reception/Admin Team meetings.
- Provide support to our Culture Club and assist with event management for station events & activities

**What can you bring?**:

- Previous Media Industry experience desired, but not essential. If you have worked as a receptionist in a busy workplace, or as a contact person in events management, you know how to juggle
- Experience in a reception/general administration/office manager role - being a natural at organising is your thing
- Demonstrate solid MS Office skills - Outlook, Excel, Word, PowerPoint
- Excellent communication and interpersonal skills - you’ll be responsible for managing the front-line relationships in a professional and prompt manner.
- Exceptional attention to detail, organisational and time management skills.
- Ability to carry out duties autonomously, and work effectively in a team environment

**Our Commitment to Diversity & Inclusion**:
Nova Entertainment is committed to inviting people of all walks of life to work with us and grow their careers in their own unique way. All Nova Entertainment locations are allies of the LGBTIQ+ community and are proud to be registered with the Welcome Here initiative. Click here or read more about life at Nova here. #FollowTheRainbow

**Nova Perks**:

- Additional leave days: Anniversary & Loyalty leave, Give back Leave, Mental Wellbeing days
- Access to Learning and Development programs & internal career development opportunities
- Access to health and wellbeing initiatives (Nova’s Life+ & Employee Assistance Program, mental health training programs)
- Frequent staff lunches, survey celebrations & an in-house bar
- Access to the best gigs in town
- Paid Parental leave of 16 weeks for ALL parents
- Plus, a whole lot more