Home Support Officer

1 day ago

Doncaster East, Australia Calvary Full time

Doncaster East, VIC, Australia, 3109

Permanent

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Position Description

Home Support Officer, full time, permanent position at Millward in Doncaster East

Make a difference at one of Australia’s leading health care provider

Generous salary packaging benefits, ongoing professional development and supportive team environment

About the role

We are looking for an enthusiastic administrator to join our diverse, compassionate and dedicated team to provide effective and efficient administrative support and customer service in a busy aged care home. Our Home Support Officer plays a key role in liaising with staff, clients and their families and ensuring the delivery of exemplary customer service and administration duties.

**Key Responsibilities**:
Maintain a strong focus on customer service excellence and represent the Calvary Brand with each internal/external customer transaction.

Ensure that the administrative activities of the Home are clear and timely in order to support the smooth delivery of consumer care.

Facilitate communication with residents and/or their representatives, and other key stakeholders in relation to office administration requirements.

Reception duties including answering phones, meet and greeting visitors/contractors and booking and confirming appointments.

Manage the day-to-day administration of the Home.

Ensure Home rosters / roster allocations are administrated upon direction of clinical staff or Home Manager to provide optimal service.

**What you bring**:
Excellent communication skills both written and verbal

Excellent customer service skills and the ability to build and maintain relationships with stakeholders

Demonstrated ability to work both within a team environment and autonomously

A desire to join a team committed to the care of others in a mission based organisation

About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

Why work for Calvary?

**Please note the following**:
Only applicants with a valid right to work in Australia will be considered.

You will be required to provide evidence of other immunisation as required for your role including TB screening.

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