Continuous Improvement Specialist

3 days ago

Brisbane, Australia Queensland Health Full time

**The role**: The role is responsible for delivering the continuous improvement model for customer interfacing functions, processes and service standards, and enabling quality customer outcomes; including developing business improvement opportunities, providing recommendations with a strong focus on customer service within eHealth Queensland.

**Key Responsibilities include**:

- Help drive a culture of continuous improvement across eHealth Queensland by ensuring all IT Service Management processes are developed and reviewed in line with best practice (e.g. ITSM, ITIL, ISO standards etc.) and integrate with each other to provide a consistent end to end service for customers.
- Lead organisation-wide reviews of customer service standards to deliver improved customer outcomes.
- Assist employees and management to translate business requirements into detailed functional specifications, matching business process with system requirements to ensure end-to-end alignment.

For a full list of your key responsibilities, please refer to the role description attached to this advertisement.
Are you right for this role?You will have a high level knowledge and experience in business analysis and implementation of business quality improvement initiatives with the ability to identify, prioritise and conceptualise tasks which need to be undertaken and resource requirements to ensure desired outcomes are achieved.

**Benefits of working with eHealth Queensland**: By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

  • Continuous Improvement Lead

    3 days ago

    Brisbane, Australia Boeing RIV Site Full time

    **About us** Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence. We currently employ more than 2,500 people...

  • Principal Continuous Improvement

    3 days ago

    South Brisbane, Australia OceanaGold Full time

    Full-time **Company Description**: OceanaGold is a multinational gold producer committed to the highest standards of technical, environmental and social performance. We are committed to excellence in our industry by delivering sustainable environmental and social outcomes for our communities, and strong returns for our shareholders. Our global exploration,...

  • Continuous Improvement Manager

    5 days ago

    Brisbane, Australia Queensland Health Full time

    **The role**: Reporting to the Director, Service Management and Improvement, the Continuous Improvement Manager is responsible for driving eHealth Queensland's continuous improvement program using Lean and Agile as a methodology base. The program strives to improve the performance of services to enhance and deliver improved outcomes for the end customer...

  • Continuous Improvement Practitioner

    1 week ago

    Brisbane, Australia BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. - Location: - Brisbane - Category: - Business Support - Position Type: - Permanent - Job...

  • Continuous Improvement Analyst

    1 week ago

    Brisbane, Queensland, Australia Australian Retirement Trust Full time $90,000 - $120,000 per year

    Take hold of a monster opportunity and join our Insurance and Claims team as a Continuous Improvement Analyst. If you're a good fit for this role and live in Brisbane or Melbourne, we'd love you to apply.Why join us?You'll get 14% super as standard, to help your future come alive.Unleash your potential and build a career to be proud of through excellent...

  • Continuous Improvement Analyst

    4 days ago

    Brisbane, Queensland, Australia Suncorp Full time $80,000 - $120,000 per year

    Drive innovation and process improvement across a strategic platformAny CBD location/Hybrid wfh12 month roleAbout the Role:Make a meaningful impact by improving how we work and deliver for our customers. Grow your career in a supportive environment that values innovation and inclusion. Join our Docs & Notices team within Operational Excellence, as a...

  • Continuous Improvement Engineer

    11 hours ago

    Brisbane, Queensland, Australia CMA CGM Australia Pty Ltd Full time $90,000 - $120,000 per year

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and...

  • Process Improvement Specialist

    1 week ago

    Brisbane, Australia Attribute Consulting Full time

    Career Growth & Employee Discounts across multiple industries - Work for a well known and respected Australian Brand - 12 months Fixed-Term Opportunity **Process Improvement Specialist** **Fixed-term Opportunity | Brisbane** Excellent fixed-term opportunity for a Process Improvement Specialist with one of our Enterprise Clients, to work with their Payroll...

  • Continuous Improvement Lead

    2 weeks ago

    City of Brisbane, Australia Kraft Heinz Company Full time

    Job Description Kickstart Your Continuous Improvement Career with Kraft Heinz! Are you a motivated and analytical individual looking to launch or advance your career in Continuous Improvement? Do you want to join a dynamic team with a proven track record of driving operational excellence and career growth opportunities? If you are passionate about process...

  • Continuous Improvement Manager

    7 days ago

    City of Brisbane, Australia Kraft Heinz Company Full time

    Job Description Continuous Improvement Manager - Management opportunity in a global organisation - FMCG - Collaborative and dynamic work environment - Location: Northgate, QLD Grow your management career further in Continuous Improvement! Are you ready to make a real impact and drive meaningful change? At Kraft Heinz, we’re looking for a passionate...