M365 Administrator

EMPLOYMENT TYPE - Ongoing Full time

LOCATION - ACT

AFP BAND & SALARY - Band 06, $102,927.00 - $113,563.00

JOB REFERENCE NUMBER - 12088

This advertisement is to fill current vacancies and create a merit pool for future ongoing or non-ongoing vacancies arising over the next 12 months.

Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

We recognise your contribution to our workforce and offer generous remuneration and conditions including:
Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
4 extra mandatory leave rest days per year
18 days of paid personal leave per year
Generous superannuation of 15.4%
16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay
Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
Flexible and hybrid working arrangement that provides work/life balance
Access to ongoing training and professional development opportunities
Role Description & Responsibilities

Applications are sought from suitably qualified applicants wishing to be considered for the role of M365 Administrator.

The M365 Administrator is responsible for the effective and efficient operation and ongoing maintenance of the Microsoft 365 / Office 365 platforms and associated configurations/policies supporting all business and processes, including: SharePoint, Teams, OneDrive, and adjacent architecture.

You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.

Implement, maintain, and administer Microsoft 365 collaborative tooling platforms, focusing on Teams and SharePoint.
Develop, test, and implement policies and procedures to maintain M365 ecosystem.
Recognize and suggest opportunities to advance existing implementation.
Drive overall M365 platform innovation.
Document processes, procedures, and techniques for L1/L2 Service Desk triage.
Collaborate, cross-train, and manage relationship with L1/L2 Service Desk team on issue resolution for all supported M365 platforms.
Develop and maintain Knowledge Base articles for L1/L2 Service Desk reference.
Develop and maintain training articles for end users.
Maintain frequent communication with peers and adjacent IT teams to maintain awareness of emergent issues and changing process/standards.
Essential Requirements

A Negative Vetting 1 (Secret) security clearance or the ability to obtain one;
Minimum One (1) years of M365 Administration and SharePoint experience required;
Knowledge and experience with Microsoft Azure Cloud and user migration, SharePoint, OneDrive, Teams and M365 Architecture;
Hands-on scripting experience (PowerShell, Azure CLI, bash);
Technical infrastructure experience;
Experience with Microsoft Azure Active Directory;
Demonstrated experience in creating and maintaining technical documentation, manuals and policies
Desirable Requirements

The following skills and/or experience would be highly regarded:
Microsoft 365 Enterprise Admin certification (MS-110, MS-101) or equivalent work experience.
One year or more of Office 365 experience is preferred.
Additional Information

This position has been advertised in all major capital cities. Although the position is generally based in Canberra, opportunities to work remotely from another AFP office in Australia will be considered.

Selection Criteria

Achieve results
Communicates with influence
Contributes to strategic thinking
Cultivates productive working relationships
Shows personal drive and integrity
Technical knowledge and skills
Application

Resume/CV - This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
Applicant pitch (maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and work level standards for the role.

COVID - 19 Mandate

AFP employees are required to have received a minimum of two COVID-19 vaccinations (or