Client Manager

**Job Description**:

- Senior client relationship management role in insurance broking within a leading global professional services firm
- Service a substantial and varied client portfolio
- Highly successful and collaborative team with proven record of success

**Client Manager, Global & Corporate**

A core Client Segment within Aon Risk Solutions, Corporate & Global specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and top ASX listed businesses, including major multinational organisations.

The Client Manager is responsible for service delivery for a key portfolio of Global & Corporate clients and is considered a key driver to our long-term growth ambitions in this segment.

This is a hybrid role with the flexibility to work both virtually and from our Melbourne office.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**
- Managing key stakeholder relationships and enhancing the client experience
- Attracting, retaining and growing clients; and designing appropriate servicing solutions
- Contributing to the strategic direction of the Global & Corporate business
- Working with our Client Service Support, Broking, Claims and the wider Aon Global network to deliver optimised outcomes for the client
- Ensuring client and portfolio profitability is maintained
- Mentoring and developing colleagues within Aon

**How this opportunity is different**

We’re a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we’re proud of our positive impact.

Here at Aon, you’re always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business - in Australia and throughout our connected global networks.

**Skills and experience that will lead to success**

To be successful in this role you will have proven experience and success servicing a portfolio of clients. Key requirements include:

- Extensive experience within the insurance market managing a portfolio of clients
- Strong technical understanding of a broad range of Insurance products and risk solutions
- Experience in handling large claims
- Excellent cross selling abilities
- Exceptional and pro-active client relationship management capabilities, which includes attracting, retaining and growing clients
- Strong negotiation and relationship building skills with exceptional communication abilities
- Experience in designing and delivering general lines product solutions
- Ability to work collaboratively across teams

This is an exceptional opportunity to join a global leader, leveraging the strong brand to generate activity and to take on the responsibility for growth in a key market segment.

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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