Change Advisor

Office of the CEO | Main Administration Building, 25 Cedric Street
- Closing date: 02/02/2025
- **Seeking 2 x Change Advisors - Maximum Term Full Time, Minimum 16 months - 2 years**:

- **Be part of a growing and innovative City that enables you to make a meaningful contribution**:

- **Excellent employee benefits | Flexible working | Free onsite parking**

**About Us**

Over the last 5 years we have embarked on a change journey in light of complex challenges that come from being the largest council by population in WA. A critical part of our future success is our ability to effectively manage organisational change.

The Strategy and Performance Business Unit is responsible for providing high-level strategic planning, change management, leadership and direction for the City, supporting achievement of a more sustainable organisation and community. We enable organisational change through strong collaboration and partnership with key internal stakeholders.

We are a team that is dedicated to delivering positive change, innovation and growth so join us to play a pivotal role in shaping cultural and technological change for our people and community.

**About the Positions**

Reporting to the Change Lead of Strategy and Performance, these roles will develop and execute change management practices across technology and culture projects.

These change initiatives are delivering a range of benefits representing a leap forward in the City’s people and digital strategy.

You will champion best practices in Prosci, Agile and Lean change approaches, have a passion for innovation and a commitment to implement strategic change initiatives that deliver measurable technology and culture impact.

**Key Responsibilities**
- Responsible for the development and delivery of all aspects of the change management strategy.
- Proactively works with key project team members (Project Managers, Business and Systems Analysts) to gather change requirements and understand future ways of working for impacted users.
- Responsible for the development and execution of Change Impact Assessments, Learning Plans, Communication and Engagement Plans, Adoption Measurement Approaches, Champion and SME Groups
- Participates in business readiness planning to ensure the City of Stirling employees and customers are prepared for the change.
- Identifies opportunities, risks and mitigation strategies involved in the change
- Supports the development and facilitation of learning and adoption including development of training plans and materials.
- Leads the continuous adoption of the change initiative and facilitates the successful delivery of technology and people projects that meet business needs
- Provides regular and meaningful reports and updates to the Change Lead and senior leaders on the delivery of change management plans
- Solicits feedback from stakeholders to determine the success of change management activities and ensure that behavioural changes align with strategic objectives.
- Leverages internal tools to develop engaging communication materials aligned to stakeholder communication and engagement requirements.
- Leverages support structures such as Change Champions, HR, IT, Strategy and Performance and Marketing to cross-collaborate.
- Fosters collaborative and mutually supportive relationships with all stakeholders to ensure high adoption rates.

**About You**

The following qualifications and experience are sought to be successful for this role:

- Prosci Change Management Certification highly desirable
- Significant experience in ERP and/or organisational design change implementations
- Previous experience in facilitating large scale ERP learning and training
- Lean and/or Agile Change qualifications
- Solid experience conducting Change Impact Assessments and developing effective future ways of working artefacts
- Exceptional stakeholder engagement and management skills with the ability to navigate complex organisational structures and dynamics
- Outstanding written and verbal communication skills
- Advanced skills in Canva, Teams, MS Suite
- TechnologyOne/Salesforce experience highly desired
- Relevant tertiary qualifications

The maximum term positions attract a salary from $106k gross pro rata per annum plus superannuation.

**What We Offer**

The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

- Free parking and easy public transport access
- Free onsite fitness facilities and end of journey facilities
- 11.5% superannuation guarantee, plus additional superannuation matching of up to 6%
- Professional development opportunities, including training, memberships, and study assistance
- Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year
- 50% discount on gym memberships at our Stirling Leisure Centres - only applicable for perM/Fi