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Service Coordinator Lift Company

2 weeks ago

Mascot, Australia Prosper Lane Full time

Ready to excel while making a significant contribution as a Service Coordinator with a Lift company located in Mascot? With a focus on coordinating the service technicians and clients to perform onsite works as required, you will play a vital role in ensuring timely payment resolution and process improvements, while providing insightful reporting and support company performance.

**The Company**

This business specialises in the supply and install of modern, eye-catching lifts and elevators throughout the East Coast of Australia and works closely with architects, builders and property owners to collaborate and design lifts that suit their clients requirements and decor.

**Your Responsibilities**
- Manage inbound and outbound calls efficiently
- Coordinate and validate service technician timesheets for accurate billing
- Prepare written service/repair quotes for customers
- Request quotes from preferred suppliers for replacement parts
- Reconcile daily technician reports to streamline service invoicing
- Submit service requests for technicians to attend to customers
- Submit comprehensive service reports to update customers
- Submit accurate and timely invoices to customers

**The Traits We Look For**
- Maintain composure, concentration, and safety in high-pressure situations
- Unwavering integrity, honesty, and personal responsibility
- Proficient troubleshooting and effective problem-solving
- Exceptional communication abilities
- Meticulous attention to detail
- Skillful time management and organizational prowess
- Strong commitment to teamwork and collaboration
- Consistently uphold a professional demeanour and approach

**Salary**

**Bonuses & incentives available on a per job basis.**

**The Next Step**

**Interested in other vacancies? Please feel free to give me a bell for a confidential chat today.**

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $80,000.00 per year

**Benefits**:

- Parental leave
- Professional development assistance

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

Work Location: In person