Customer Order Processing Manager Auburn Automated

8 hours ago

Auburn, Australia WooliesX Full time

**This role will be responsible for end to end eCom delivery in our first large scale automated CFC.**:

- **Foster a customer-centric and team-oriented culture in collaboration with the Leadership team**:

- **PM Shift | Sunday to Thursday 13:30 - 22:00 | January 2025 Start
**We are Woolworths Group**

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

**What you’ll do
- Managing daily throughput and volumes across all areas of control to deliver in full and on time to our customers.
- Lead and contribute to strategy development and performance improvement across the CFC
- Lead your team in building strong working relationships with external partners
- Manage a diverse shift based team across multiple areas within the CFC, ensuring adherence to all process and procedures
- Supporting the recruitment and development of teamAbility to analyse data, identify trends and prioritise issues, then make effective decisions and deploy resources as needed.

**What you’ll bring
- Knowledge of Picking/Packing and dispatch process within an online retail environment
- Experience managing the development, performance, and engagement of team members
- Previous experience in a fast paced and changing environment, whilst ensuring key deliverables and time frames are met
- Have the ability to coordinate a diverse range of tasks and deliver a positive resultExperience working to a budget to achieve business targets

**What you’ll experience:
- An attractive remuneration package
- Team discounts across our range of Woolworths Group brands
- A global business with endless career possibilitiesA range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.
- **Everyone belongs at Woolworths Group
**Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

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