Salesforce Improvement Specialist

2 weeks ago

Brisbane, Australia Tritium Full time

Fast track your skills with exposure to technical challenges
- Join an innovative company
- Genuine growth opportunities

**About Tritium**

Founded in 2001, Tritium (NASDAQ: DCFC) designs and manufactures proprietary hardware and software to create advanced and reliable DC fast chargers for electric vehicles. Tritium’s compact and robust chargers are designed to look great on Main Street and thrive in harsh conditions, through technology engineered to be easy to install, own, and use. Tritium is focused on continuous innovation in support of our customers around the world.

**About the role**

As an expert in your field, you will use your demonstrated skills to take charge of all SalesForce activities. This position will be responsible for providing tangible solutions in the systems design, specifications definition and technical deployment of required changes to the Salesforce Sales Cloud. This role will be highly active in the entire Software Development Lifecycle for Salesforce, largely focused on Sales activities.

The role will work closely with our current Salesforce Administrator, the IT organisation, and the Sales Enablement teams to ensure design is implemented within the existing enterprise and salesforce architecture cohesively.

Any excess capacity can be used in other areas of our Salesforce platform, assisting the CX team’s development of Salesforce Service Cloud, MyTritium and Salesforce Communities.

**Key responsibilities** for this role include, but are not limited to:
Management of the entire Software Development Lifecycle for Salesforce Sales Cloud, largely focused on Sales activities in Salesforce.
**- Planning**
- Assessment of the existing Salesforce business requirements and high-level solution design
- Recommendations and best practice changes to the high-level solution design
- Feasibility advice and recommendations for implementation of the solution design
- Technical detailed design, planning and rollout planning for sales process changes
- Detailed data architecture assessment, planning and documentation
- Recommendations for Salesforce licensing including design for mínimal cost access or leveraging of community licenses
- Change management scoping, including cutover go live planning and user training program design

**Implementation**:Code and configuration development and documentation within Salesforce Sandboxes; Activation of all required unused Salesforce features including, Leads, Contracts, Orders, and Salesforce Einstein.

**Development**:Ability to manage deployment of test/sandbox environment to production; Go-live and cutover management including “hypercare” post system changes; Facilitation and training for Salesforce users to ensure seamless transition in adopting new features and processes.

**Benefit**
Join a fast-paced and dynamic business in green tech. We want to change the world for the better and we work hard to do it every day. Tritium offers competitive salaries, free EV charging at available offices, and a diverse range of learning opportunities and career paths.

Tritium is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require an adjustment to the recruitment process, just askThis position reports directly to the Chief Revenue Office at Tritium PTY Ltd and is based at Murrarie, Brisbane.

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