Patient Services Officer

3 days ago

Subiaco, Australia SKG Radiology Full time

**Full Time | Patient Services Officer - Subiaco**:

- **Inclusive and Friendly Team Culture**:

- ** Long Standing and Successful Company**:

- ** Paid Parental Leave Policy**:

- ** Full Training Provided**

SKG Radiology is proudly West Australian and proud partners of the West Coast Eagles, Perth Wildcats, Western Force, Perth Lynx, Perth Heat, West Coast Fever and a number of local football clubs. Established in 1981, SKG Radiology is recognised for its excellence in providing consistent patient care and a wide range of professional services from X-ray to Ultrasound, LOW-DOSE CT scans, MRI and Nuclear Medicine. Market-leading technology including EOS weight bearing x-ray and the latest 3T MRI scanners keeps SKG Radiology at the forefront of diagnostic imaging innovation.

We are seeking a vibrant and reliable individual to join our Patient Services team in the role of a **Patient Services Officer**. This busy and challenging role is situated within our Subiaco Administration Office.

As a **Patient Services Officer** you will be** **responsible for liaising with medical specialists, GPs, patients and members of the general public; assisting with everything from general phone enquiries to the co-ordination of bookings over the telephone.

**This is an opportunity for you to impress our callers with your exceptional phone manner in this office-based position**
- A **Patients First** focus
- Exceptional customer service standards
- An exceptional phone manner
- The ability to work effectively within a team and independently
- High level of problem solving skills
- Ability to multi task and adapt quickly in different environments
- High level interpersonal and communication, both skills written and verbal
- A high level of computer literacy with a focus on accurate data entry
- Previous experience in customer service and knowledge of medical terminology is highly regarded, however full training is provided._

**This position is full time, 75 hours per fortnight.**
- Due to the nature of the position, flexibility is key as shift start and finish times will be variable and include weekend shifts. The is an expectation of this role to work hours across the full week as per the department roster._

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