Engagement Platforms Analyst

2 days ago

Sydney, Australia Commonwealth Bank Full time

**Do work that matters**
Human Resources (HR) plays a vital role in supporting our organisation, and the breadth of our function is significant: talent acquisition, performance and remuneration, learning and organisational development, talent management, diversity and culture, workplace relations, and Business Unit HR advice and support.

HR is committed to fostering a vibrant, customer focused, high integrity culture where our people are engaged, passionate and valued.

The role will sit in the Engagement Platforms chapter; our role is to provide and build innovative solutions to meet business requirements and deliver a great end to end employee experience.

**Responsibilities**:

- Translate business requirements into functional solutions using your knowledge of system capabilities, limitations and interplay of systems and processes.
- Document solutions into an options paper for business review and approval.
- Prototype solutions and changes; including test script writing, execution and analysis of the results.
- Provide support to HR Direct and business owners in troubleshooting issues and identifying root causes.
- Analyse system release documentation, explore new/changed functionality and make recommendations on potential adoption.

**To be successful in this role you must have**:

- 1-2 years of experience working with Qualtrics, Experience Management, preferably in the employee space.
- Previous background & experience in HR systems and policies
- Strong business analysis skills including the ability to write and communicate effectively
- Ability to work with competing priorities with strong attention to detail and organisational skillsA positive attitude, be quick to learn and self-motivated

**The Future**

At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value’s driven organisation, we nurture and support our people; through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial well being of people, businesses and communities. At CommBank you can be you.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 06/03/2025

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