Customer Care Consultant

20 hours ago


Campbelltown, Australia Paul Wakeling Motor Group Full time

**Department**:
Sales

**Location of the Role**:
Campbelltown

**Employment Type**:
Full Time

**Overview of the Company**:
Wakeling Automotive is made up of over 350 employees across 10 locations located in both the Macarthur region, the Southern Highlands and the Illawarra region. Wakeling Automotive has 16 new car franchises across Paul Wakeling Motor Group, Camden Valley Motors, Moss Vale Motor Group, Allan Mackay Autos, Wollongong City Motors, Shellharbour City Motors, Mercedes-Benz Wollongong and 8 used car locations. Wakeling Automotive not only specializes in automotive but also is home to Tyre Plus Campbelltown and Camden Cycles. In 2017, 2018 & 2019, Wakeling Automotive was recognised at the NSW Business Chamber Macarthur Region within several categories such as “excellence in workplace inclusion” & “excellence in business”. Our latest achievement, in 2021, saw us awarded the Outstanding Employer of Choice at the WSABE Awards. These achievements are testament to the culture and environment that is working at Wakeling Automotive.

Overview of the Role

We are now looking for a career minded and goal orientated individual that wants to start their career or carry on their existing career as a Customer Care Consultant.

Reporting to the Customer Care Manager your day to day duties include but not limited to:
Promoting a range of aftercare products to new and existing customers

Providing outstanding customer service to enhance the buying experience for all customers

Work collaboratively with the cars sales team and F&I team

Liaison with technical colleagues to ensure vehicles in preparation have relevant products applied

Preparing warranties and necessary paperwork for customers

**The Successful Applicant Must have**:
2 years previous experience in this role

Customer Service experience - essential

Have excellent verbal and written communication skills including a high level of computer literacy and exposure to Microsoft Office

Have rights to work in Australia

A current Australian driver’s license

**What we can offer you**:
Uniform supplied at no cost on commencement of employment

Annual awards night for employee plus partner

Employee recognition and awards for tenure/ years of service.

Employee of the month incentive program

Christmas Party for employees, partners and their children

Monthly BBQ for all staff

Self-development training opportunities

Supportive work environment

Work close to home



  • Campbelltown, Australia Bupa Full time

    Join Bupa Aged Care and be at the heart of it in Campbelltown. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion, and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re...


  • Campbelltown, Australia Bupa Full time

    **Join Bupa Aged Care and be at the heart of it at **Campbelltown.** As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion, and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure...


  • Campbelltown, Australia WS Audiology APAC Full time

    Annual salary plus clinic-based financial incentives. - Purpose-led customer care. - Career development opportunities within a global organisation At Bloom Hearing Specialists, we operate a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting...


  • Campbelltown, Australia Silverchain Full time

    Do you have experience in community care and client case management, with advocacy skills to ensure that clients’ needs are being met?_ - Are you comfortable visiting aged care clients in their homes and working collaboratively with internal teams?_ As a Silverchain Customer Care Manager, you will manage a caseload of our elderly clients with Home Care...


  • Campbelltown, Australia BCD Community Care Incorporated Full time

    BCD Community Care Inc is an industry leading provider with a range of services supporting people to live their life in their homes and within the community as independently as possible. We are looking for team members who are passionate about providing quality care to our customers, and we currently have opportunities for **Full Time Traineeships.** The...

  • Case Manager

    7 days ago


    Campbelltown, Australia Direct Care Australia Full time

    **Company profile** Direct Care Australia is one of South Australia's fastest growing Home Care Package providers. We are passionate about making a difference in the lives of older people. Direct Care Australia supports and assists people to remain independent, and to remain in their own homes, as socially active and valued members of their community.Having...


  • Campbelltown, Australia Telstra Business Technology Centre Perth South Full time

    **Employment Type**:Permanent **Closing Date**:5 Sept 2025 11:59pm **Job Title**:Telstra Retail: Part Time Customer Service & Sales Consultant MACARTHUR SQUARE **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store...


  • Campbelltown, Australia Sunhubs Care Services Full time

    Due to client preferences, we are seeking applicants who are fluent in Arabic, of Middle Eastern descent due to cultural needs, and have full availability to work AM, PM and Evening shifts. Job description Excellent communication with customers using whatever means of communication is appropriate for each individual Consult with customers and take account...


  • Campbelltown, Australia My Home Living Care Pty Ltd Full time

    **About Us** My Home Living Care (MHLC), is a registered disability service provider and aged care service provider specialising in home and community care support. We are dedicated to providing quality care and support services that are person-centred, culturally appropriate, and responsive to our customer’s home and community needs. **About the...


  • Campbelltown, Australia My Home Living Care Pty Ltd Full time

    **About Us** My Home Living Care (MHLC), is a registered disability service provider and aged care service provider specialising in home and community care support. We are dedicated to providing quality care and support services that are person-centred, culturally appropriate, and responsive to our customer’s home and community needs. **About the...