Operations Coordinator

1 week ago

Tullamarine, Australia Marken Full time

**Title**:
Operations Coordinator

**Job Purpose**:
Need to be identified/confirmed with current EE

**Main Duties and Responsibilities**
- The Operations Coordinator is responsible for monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed timelines.
- Work with our operating system “Maestro” to Plan, execute and monitor import & export shipments
- Coordinate collections, deliveries, drop offs and recoveries with other departments / Marken Offices / Agent and drivers.
- Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries.
- Process temperature sensitive shipments designed for the special requirements of the Cold Chain transportation processes
- Prep and maintain temperature controlled shipments as required.
- Provide the proper documentation to the agent/Marken Driver for collections, deliveries, drop offs and recoveries.
- Confirm that every recovery is complete by matching the information against the manifest during reception process.
- Provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office.
- Notify any discrepancies to the respective department, agent or Marken Office and update Maestro accordingly.
- Confirm that the shipment is OK to Send to final destination and obtain Master Airway Bill “MAWB” consignment instructions.
- Define the best possible route to dispatch the shipment to its final destination.
- Condition shipments as required and update the proper milestones in Maestro.
- Obtain a booking with the airline and consign the MAWB as instructed.
- Enter the Route Leg for International Flights.
- Send the Alert through Maestro.
- Coordinate with Dispatch the drop off to the Airline as per the respective SOPs.
- Use Daily Schedule Report and update Maestro with all departures from the airport
- Handling of irregularities
- Perform additional administrative work as deemed necessary.

**Qualifications**
- Professional experience in customer service operations, preferentially in the international air freight, logistics or distribution.
- Preference for existing knowledge and experience of the pharmaceutical and clinical trial industry
- Commitment to quality and attention to detail
- Strong customer focus
- Team player / self-dependent / motivated to succeed
- Proficient in MS Office / Excel / Word

**Marken** is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.

**Moving Our World Forward by Delivering What Matters.

  • Operations Coordinator

    2 weeks ago

    Tullamarine, Australia Marken Full time

    **Title**: Operations Coordinator **Job Purpose**: **Main Duties and Responsibilities** - The Operations Coordinator is responsible for monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed timelines. - Work with our operating system “Maestro” to Plan, execute and monitor import & export...

  • Operations Coordinator

    5 hours ago

    Tullamarine, Australia B&H Worldwide Full time

    **Job Title**: Operations and Customer Service Coordinator **Line Manager**: Operations Manager **Location**:Melbourne **Conditions**: Full Time (Monday to Friday) Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry-leading systems and processes. At B&H we are fully committed to...

  • Operations Coordinator

    2 weeks ago

    Tullamarine, Victoria, Australia KTL Australia Pty Ltd Full time $60,000 - $80,000 per year

    About KTL AustraliaAt KTL Australia, we don't just move freight, we move businesses forward. Since 2008, we've built a reputation as an industry-leading freight forwarder, with a global footprint spanning air, sea, rail, and road transport. Our strength lies in delivering tailored, solutions-based logistics with a relentless focus on customer service. We're...

  • Operations Support Centre Coordinator

    6 days ago

    Tullamarine, Australia Serco Full time

    A rare and unique opportunity to join Serco Traffic Camera Services. The role requires a strong leadership capacity with the ability to manage a wide range of staff within the Operational Support team. Serco is seeking a Operations Support Coordinator to manage and develop the team of Operation Support Officers and other Administration staff. **The...

  • Logistics Operations Coordinator,

    1 week ago

    Tullamarine, Australia Marken, a UPS Company Full time

    Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. With Polar Speed and Marken included, the UPS Healthcare division staffs 128 locations with 5,500 employees worldwide. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution in 58 locations worldwide,...

  • Country Coordinator

    1 week ago

    Tullamarine, Australia Marken Full time

    **Title**: Country Coordinator **Job Purpose**: The Country Coordinator will provide country level support to Home Health Care (HHC) teams on assigned Home Health Clinical Trials. The Country Coordinator will also work closely with the Home Care and Project Management teams to assist in the planning, execution, monitoring and control of HHC studies by...

  • Logistics Coordinator

    6 hours ago

    Tullamarine, Australia Cleanaway Full time

    **Vacancy no**: 518022 **Work type**: Permanent - Full Time **Location**: TULLAMARINE **State**: VIC **Categories**: Administration, Customer Service **Who we are** Cleanaway is Australia’s largest waste management organisation with over 7,500 employees working at over 400 sites. We have been around in Australia for over 50 years, delivering...

  • Weighbridge Operator

    4 days ago

    Tullamarine, Australia Workfast Pty Ltd Full time

    **Workfast **are looking for experienced **Weighbridge Operators** for a quarrying/landfill site in Bulla VIC. The rate of pay is **$30 per hour (base rate) + Super & Overtime.** - **About you**_ - **What you get**_ - Well above award wage - $30 Per Hour - Immediate start - Work for a great company - Lots of hours and overtime! - On-going work - Great...

  • Operations Officer/gate Operator

    2 days ago

    Tullamarine, Australia Pickles Auctions Full time

    Location: - Tullamarine - Employment Type: - Full-Time Permanent - Department: - Tullamarine - Operations A **WHY WORK FOR PICKLES** - Be part of a dynamic industry where no two days are the same - Enjoy extra leave and share in our company bonus program. - Great role to kick start your career in the auction industry with a national brand offering...

  • Operations Centre Supervisor

    1 week ago

    Tullamarine, Australia Invocare Full time

    **Have you considered a career helping people and families through a difficult time in their life?** **Honouring Life, celebrating memories for generations is an extremely rewarding career path!** We are a part of InvoCare (IVC) which is listed leading provider of funeral services in Australia, New Zealand and Singapore and operates private memorial parks...