Venue Manager

2 weeks ago

Mount Druitt, Australia TGI Fridays Full time

Born in New York City in 1965, TGI FRIDAYS is the world’s largest full-service casual dining restaurant group with almost 1,000 restaurants in 61 countries.

**Lead Our Team as a Venue Manager at TGI Friday's Mt Druitt**

Are you a seasoned leader ready to helm our dynamic team? We're seeking a passionate Venue Manager to oversee front-of-house operations at our vibrant TGI Friday's location in Mt Druitt.

As a pivotal member of the TGI Friday's management team, you'll spearhead the development of our staff and uphold the renowned standards of our brand. We're searching for an individual who thrives in a fast-paced environment and is committed to delivering exceptional dining experiences.

**Key Responsibilities**:

- Direct and manage a team of up to 30 staff, including training, scheduling, and on-shift supervision.
- Ensure seamless Front of House operations to maintain our reputation for excellence.
- Conduct regular audits to uphold OH&S and Food Hygiene standards.
- Strategically identify opportunities for revenue growth while effectively managing costs.
- Champion superior service to guarantee unparalleled guest satisfaction.
- Foster a positive work environment and serve as a mentor for your team.

**About You**:

- Demonstrated experience in hospitality, particularly in a high-volume restaurant setting.
- While preferred, hospitality or management qualifications are not essential.
- Proven leadership skills with a focus on delivering exceptional customer service.
- Positive mindset with the ability to remain efficient and resilient under pressure.
- Dedication to cultivating a supportive culture that nurtures team development.
- Flexibility to work evenings, weekends, and during busy trading periods.

**What Sets Us Apart**:

- Access to our comprehensive Manager in Training program for continuous professional development.
- Participation in our generous TGI Friday's Australia Management Incentive Scheme, offering uncapped Profit Share Earnings.
- Opportunity to manage a brand new, highly regarded venue integrated within the community.
- Supportive resources and tools are provided for efficient business operations.
- Collaborative support from various departments including Operations, Finance, IT, Marketing, Customer Service, Development, and People & Culture.

If you're a dynamic leader with a proven track record in managing high-volume operations, we want to hear from you

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