Digital Producer

**Will you actively create a healthier future for tomorrow?**

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

**The role**

As the Digital Producer you will be responsible for creating and delivering content solutions and experience optimisation across Medibank’s core Digital Channels. You will provide oversight of the creation and management of content, author experience and consult on the solutions for new features, as well as delivering self-managed updates to drive on-going optimisation of the digital user experience. Key to your success in this role will be your ability to manage and maintain strong relationships with key members of the digital production stakeholder group and the broader Medibank business.

**Your impact**
- Responsibility for digital content creation, experience authoring and publishing via AEM (Adobe Experience Manager), and other content tools. Ownership of the content platform, including publishing and internal authoring workflows.
- Defining content and experience solutions and standards in consultation with agile delivery teams and the wider Digital Product Team.
- Accountability for managing content and experience quality for authored experiences to ensure they are easy to use and understand for our customers. This includes making it easy for internal authors and teams to create/manage content.
- Proactively engaging with design, engineering, marketing and other business stakeholders to ensure digital content and experience solutions are clearly communicated
- Contributing to the wider Digital Product and experience strategy, leading with a growth mindset and collaborating openly to drive a culture of continuous improvement.

**About you**

You have previous experience as a Digital Producer with experience in digital analytics or content analytics platforms to garner insight and understand user behaviour.

You have a proven ability to engage with stakeholder groups, have excellent communication skills and the ability to create engaging digital content for large audiences.

**Must have skills**
- Demonstrated experience creating, managing and publishing content within an enterprise environment.
- Familiarity with Agile methodologies and ways of working.
- Experience with website conversion optimisation and campaign management via A/B testing tools such as Adobe Target, Optimizely or Google Optimize
- Creative and analytical problem-solving skills and a curiosity to learn, including the ability to uncover and understand technology requirements and capabilities.
- Experience with HTML, JavaScript and CSS is highly desirable
- Previous experience delivering key projects autonomously.

**A career with us**

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working - Collaboration, Connection and Concentration - help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more click here.

**To start small and impact bigger.