Administrative Officer

INTRINSIC HEALTH IS LOOKING FOR AN ADMINISTRATION EXPERT

If you are passionate, bubbly, creative, and determined to make a difference to health and wellbeing outcomes in people’s lives, then this role is for you

Join an amazing team of allied health professionals and work alongside with a disruptive and supportive Corporate Leadership Team

WHO ARE WE?

At Intrinsic Health we provide holistic allied health service to individuals of any age or ability. Our goal is to support and empower our clients while building genuine and long-lasting relationships with them and their families.

We recognise that health is experienced physically, psychologically, and socially.
Therefore, we adopt a holistic and individualised approach to treatment through comprehensive assessment, centred around the goals of our clients’ and their families.

Our unique blend of Physiotherapy, Exercise Physiology, Occupational Therapy, Speech Pathology, and Pain Management programs are designed to assist with rehabilitation, lifestyle support and wellness to guide people of any age, ability, or fitness level to feel better for longer.

THE ROLE

We are seeking an outgoing and proactive Administration Officer with highly desirable Marketing Experience to assist our Management and Marketing team. Reporting directly into our Chief Operations Officer and General Manager, this role will include a mix of duties and opens up a wide range of learning opportunities.

PLEASE ONLY APPLY IF YOU ARE ALREADY LOCATED IN THE BRISBANE AREA / IF YOU LIVE IN QUEENSLAND AND YOU ARE WILLING TO COMMUTE TO BRISBANE.

**Key responsibilities**:
**Work alongside and assist our INTRINSIC at Home Team to**:

- Ensure scheduling of the clinical team meets compliance.
- Organise coverage where required to cover sick and annual leave.
- Liaise with staff and clients as necessary to update on any schedule or roster changes and publish all shifts on Employment Hero.
- Manage uniform ordering and inventory.
- Review all Client Planners and action any outstanding items.
- To identify and address areas for continuous improvement.**Assist clinicians with**:

- Managing all referrals for IaH Clients
- Uploading all details/files to Cliniko, IaH Tracker and Client Tracker.
- Creating Service Agreements when needed.
- Uploading details to Clinician profile on Cliniko (i.e. Medicare Provider Numbers etc.)
- Organising all quotation requests for the clinician’s client (upon request
- Manage all communications across the business and work closely with our Marketing Manager to: - Review, edit and value-add to corporate documents to ensure a consistent standard across brand, tone, and language.
- Post and manage training materials on Teams and Employment Hero.
- Generate and manage engaging high-quality content across all platforms including website, social media development and publicity, media releases and social media.
- Process all invoices for all (if any) DVA, EPC, NDIS, HCP, CHSP through different processes which may vary from package to package.
- Maintain and conduct regular audits of current employee compliance documentation.
- Other general and ad hoc administrative duties as required by management such as:

- Planning team meetings via video conferencing/face to face as required.
- Scheduling and managing agendas, meeting minutes and IT support if needed.
- Overlooking NDIS compliance documentation and processes.

**Required skills**:

- Tertiary qualifications in administration, marketing and communications, social/health sciences, community development, or a related field, and/or 3 -5 years’ experience working in similar role
- Advanced skills across Microsoft Office
- Positive and proactive attitude
- Ability to work in a fast-paced work environment.
- Flexibility to multitask and prioritise your workload.
- Excellent communication and people skills
- Ability to develop, foster, and enhance partnerships with all stakeholders across and outside the business.

**Desirable skills**:

- Previous healthcare experience highly regarded, but not essential.
- Marketing experience/knowledge
- Strong digital and social media experience.
- Experience with WordPress is highly regarded.
- Advanced skills across Adobe suite specifically InDesign, Photoshop and Illustrator and video editing skills
- Experience with project management publications - both hard copy and digital

**What we can offer you**:

- Hybrid role
- A supportive management team that starts at the top, with many current employees having followed the Directors from other businesses.
- Attractive remuneration and benefits.
- Professional development sessions.
- Flexibility and understanding of life commitments.