Technical Lead

**_At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More._**

**About the role**

Due to an internal promotion, we are seeking a Technical Lead to join the powertrains section of our Component Rebuild Centre team at Tomago. The CRC runs a 24/7 operation, specialising in Component Overhauls for our largest mining customers in NSW.

This role will see you responsible for providing high quality information and guidance on technical issues and/or problems, assisting with failure analysis and determining costing falls. Working closely with Subject Matter Experts (SME), our technical leads frequently converse with internal and external stakeholders to provide efficient workflow and effectively maintain business KPI’s.

This role is a pivotal touch point between the technicians working on the workshop floor and the Workshop Supervisors to ensure that solutions contribute to an efficient overhaul.

As our Technical Lead, you will work a Monday - Friday roster.

**Key Responsibilities**
- Ensure continuous improvement within safety to assist in the effective, efficient and safe operation of the business
- Ensure current and accurate technical information is clearly communicated (written and verbal) to internal and external stakeholders in a timely manner
- Provide high quality information and guidance on technical issues and/or problems within the designated SME area to internal and external stakeholders
- Review and investigate technical product issues and provide recommendations for timely solutions, liaising with appropriate WesTrac and CAT representatives
- Ensure customer specific component health issues are communicated directly to the relevant stakeholders
- Review and analysis early hour failures and rework, to make recommendations for corrective actions

**Skills & Experience**
- Mechanical trade qualification desirable
- Exposure to component overhauls
- Previous experience in a similar role
- Highly developed attention to detail
- Well-developed planning and organisational skills to coordinate team, work activities and project outcomes simultaneously
- Advanced communication skills including the ability to effectively engage and manage stakeholders, deliver presentations and undertake facilitation
- The ability to effectively resolve issues and identify continuous improvement initiatives

**Why join WesTrac?**

As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive:

- Competitive remuneration
- Annual Remuneration and performance review
- Discounted CAT Hand Tools
- Fitness Passport for the whole family
- Income protection with 24/7 coverage
- 12 weeks paid parental leave
- Online Learning Library to support your continued development
- Opportunities for progression with pathways to field services, sales and leadership roles
- Dealership network with opportunities for short term or permanent transfers

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.

For further information regarding this role, please contact Kate Wills on _0483 160 369_ and quote job number **883224**.

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
- At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._