Cellar Door Manager Vic

2 weeks ago

Melbourne, Australia Bright Side Executive Search Full time

Premium hospitality venue and wine brand
- Opportunity to lead a tight knit team
- Take an entrepreneurial approach to provide a unique customer experience

Our client is an award winning winery with 6 vineyards nationally and a network of exceptional growers nationally. As Cellar Door Manager you will effectively oversee and run their city cellar door with the aim of increasing wine sales and revenue in line with the overall brand strategy. Your role will entail day to day venue management as well as driving corporate, event and wine subscriptions.

Key responsibilities:

- managing and motivating the cellar door sales and venue team including the food service function and also providing ongoing staff training
- ensuring a premium, seamless customer experience through promotional initiatives, facilitating wine tasting events, education and operational improvements
- overseeing inventory management and stock control and revise and implement cellar door policies and procedures
- all day to day operational responsibilities and recruitment as required to provide a premium cellar door experience
- developing and implementing sales plans and procedures to achieve sales budgets including strategies to increase database and club membership and corporate sales
- working closely with the marketing team to ensure events are executed appropriately

Specifically, this role will suit someone with:

- an entrepreneurial spirit and passion for the wine industry
- exceptional hospitality, event and retail management experience ideally in the wine industry
- natural leadership abilities and who loves mentoring a team
- a motivation for achieving sales targets and is energised by this
- a commitment to excellence and providing outstanding customer service
- a level of flexibility with working hours (please note you are not required to work every weekend)
- experience managing budgets, forecasts and expenses

We look forward to reviewing your CV

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