Head of Technology and Knowledge Management, Corporate Services

Location: Melbourne | CBD

Job type: Full time

Organisation: Victorian Government Solicitor's Office

**Salary**: Salary not specified

Occupation: Technology

Reference: VG/VGSO838
- Shape the future of technology and knowledge management at the Victorian Government Solicitor's Office (VGSO)
- Collegiate, energetic and professional culture at the Paris end of the city
- Hybrid working from home/office environment
- Ongoing | Full-time
- VPS 7.1 $182,813 to $204,749 per annum plus superannuation

**About the VGSO**

The Victorian Government Solicitor's Office (VGSO) serves the rule of law exclusively for the State.

The VGSO provides responsive legal services exclusively for the Victorian Government and public sector. Our place within government ensures we are at the centre of legal change, reform and problem-solving. We operate as a service-driven legal professional practice and strive for excellence in this competitive environment. In all aspects of our operations, we aim to role model and live by our values: Responsiveness, Integrity, Insight, Collaboration and Excellence.

**About the branch**

The Corporate Services branch plays a crucial role in enabling VGSO's overall success by providing essential support and strategic guidance to enhance operational efficiency and effectiveness. Balancing an appreciation of the complexities and nuances of the public sector, along with the requirements of operating in a competitive legal services environment, the branch delivers proactive, effective and efficient services to VGSO's internal and external clients.

Through its work, the Corporate Services branch fosters a cohesive and supportive environment that encourages innovation, continuous improvement, and a client-centric approach.

Functionally, the following business areas are included within the Corporate Services branch:

- Office of the Chief Operating Officer (Strategy and Governance)
- Financial Planning and Analysis
- Technology and Knowledge Management
- Client Insights and Communications

**About the role**

We are seeking an inspirational and strategic leader to join VGSO in this pivotal, senior-level position. As the Head of Technology and Knowledge Management, you will shape and lead VGSO's technology and knowledge management transformation, ensuring these critical functions drive organisational excellence and position VGSO as Government's trusted legal advisor.

This role requires a visionary professional who can balance strategic oversight with operational excellence, ensuring VGSO's systems and information assets are secure, innovative, and optimised to meet the needs of our clients and staff.

As a trusted advisor to the Executive Leadership Team, you will lead the development and execution of a comprehensive strategy for technology and knowledge management. Your ability to build strong relationships with senior stakeholders and foster a high-performing team culture will be instrumental to your success.

To be successful, you will need to be a strategic thinker with exceptional leadership skills and a proven track record of driving successful change in complex environments. You enjoy and excel at engaging and influencing senior stakeholders, cultivating trust and delivering impactful outcomes.

Additionally, you will bring a proven track record of exceptional people leadership, strategic planning, and ICT program management skills, along with the ability to inspire and motivate teams to achieve VGSO's objectives and overarching vision.

**Key Responsibilities**:

- Lead and mentor a multidisciplinary team of IT professionals, knowledge managers, and support staff, fostering a culture of collaboration, innovation, and continuous improvement; including learning and development ensuring that the team remains at the forefront of technology and knowledge management trends
- Define and execute a clear, actionable strategic direction for VGSO's technology and knowledge management agenda. Provide effective leadership and strategic direction relating to information technology and systems to ensure the services required by VGSO's staff and clients are delivered in the most effective, efficient and contemporary way.
- Manage VGSO's technology budget, ensuring cost-effective delivery of IT services while maintaining high standards of security, reliability, and performance.
- Implement and manage robust cybersecurity measures, policies and protocols to protect sensitive client data and operational information in accordance with the Victorian Government's policy and regulatory requirements.
- Lead initiatives to improve the efficiency and effectiveness of legal service delivery through knowledge management, such as the use of AI tools, legal project management software, and e-discovery platforms.

**About you**

You are a strategic and innovative professional with a strong background in technology and people leadership. You have experience working at a senior level, ideally within a legal or public sector e