Underwriting Assistant

22 hours ago

Sydney, Australia Avant Full time

**Location**: Hybrid - Melbourne CBD or Sydney | Employment Type: 15 Month Fixed-Term Contract | Industry: Healthcare Insurance
About Avant
Avant is Australia’s largest medical defence organisation, with the objective of being the business and career partner of its members. It provides medico-legal protection and risk management advisory services, support, advice, and legal representation in the event of a claim or complaint, as well as health insurance products, education, research, and training programs. Avant also offers a range of other insurance products covering medical practices, income, life, disability, and travel, along with advocacy representation for its members where it can make a collective difference. With over 90,000 members, Avant is a member-owned organisation dedicated to supporting, protecting, and defending its members.
About the role
This role is responsible for assisting the Underwriting team in managing the insurance portfolio for medical practitioners and medical practices within Avant’s risk appetite, supporting sustainable growth in line with portfolio objectives. The Underwriting Assistant plays a key role in supporting the team and engaging with both internal and external stakeholders to deliver the best outcomes for members and policyholders. A key part of the role involves managing relationships with Member Services, Growth, and medical practitioners, ensuring service delivery aligns with team commitments. Additionally, the role contributes to identifying system and process improvements that enhance customer experience and operational efficiency. Working closely with the Member Solutions and Member Experience & Operations teams and occasionally other areas across Medical Indemnity and the wider Avant Group, the Underwriting Assistant also interacts externally with account managers, brokers, doctors, and policyholders to support the delivery of effective underwriting services.
**The principal purposes of the position are to**:

- Work with key stakeholders to develop and manage the reporting of business by channel
- Support the team to provide an underwriting service to Avant internal and external stakeholders, customers, and members that meets or exceeds service level obligations
- Participate in a high-performing team and support good business outcomes

**Key opportunities**:

- Supporting the underwriting team by having a robust understanding of our value proposition within the greater Avant
- Striving for best member and customer outcomes whilst supporting technical and commercial underwriting discipline
- Working with key stakeholders across the business to achieve Avant portfolio targets
- Promoting a positive underwriting culture across Avant

**Key skills required to perform the role**:

- Experience in a similar product management role within finance or insurance
- Experience with general insurance products, preferably in Professional Indemnity or Medical Indemnity
- Experience dealing with direct customers through either sales or service with experience in financial services products
- Demonstrated ability to support the reporting requirements of the team

Equal Opportunity Employer
Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.
Our inclusive workplace is somewhere everyone can succeed.

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