Change Manager

6 hours ago

Canberra, Australia Chandler Macleod Full time

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage a Change Manager on a contract for 12 months with potential extension.

**Position Overview**

The Change Manager is responsible for supporting and delivering change activities including assessment, analysis, development, documentation, and implementation of change to ensure successful implementation of the program.

The role is responsible **for managing stakeholder expectations **about the program, generating buy-in to the solution, ensuring organisational alignment to deliver business engagement and change readiness.
- Working closely with all stream and program stakeholders to ensure staff are well prepared for system implementation
- Supporting the project manager to drive successful engagement, delivery and adoption of new system processes and changes.
- Identifies and outlines any project and change management risks and mitigations.

Conduct change needs assessment across stream's projects of work
- Developing change management plans for the Customer Feedback project and/or change initiatives
- Defining change management success metrics and measuring performance against these
- Work alongside leadership to implement relevant change actions.
- Lead communication efforts_
- Support the design, development, delivery, and management of communications.
- Supporting staff adopt the change, including by being a trusted advisor at all levels, through the development and introduction of processes and tools which facilitate the integration and engagement and through capability uplift aligned with new functions.
- Providing coaching and training to employees at all levels.
- Assess the change impact_
- Conduct impact analyses, assess change readiness, and identify key stakeholders.
- Identifying potential risks and associated mitigation strategies, working closely the division's Assistant Director Risk.
- Providing reporting and other updates to management and project teams.
- Review and align business processes, systems, and technology.
- Lead training efforts_
- Provide input into document requirements and create design and delivery of training programs.
- Contribute to planning processes to ensure timeframes for development, implementation and support take account of user needs and constraints; ensure all change management issues are thoroughly researched and resolved prior to implementation.
- Prepare and deliver presentations and briefings as required; provide management with status of projects and other project related issues as required
- Products to be delivered are (but not limited to) organisational change context, stakeholder identification, change analysis, change solution and training

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