Change Manager

**About LDK Seniors’ Living**

The LDK Seniors’ Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement living and aged care to deliver our unique _One Move Promise®_ - our guarantee that once our residents call LDK home, they will never have to move again.

**About Greenway Views**

LDK Seniors’ Living’s flagship village, Greenway Views, is in Greenway, Tuggeranong in Canberra, opposite the South Point shopping centre and walking distance to the Tuggeranong town centre. The village consists of 327 apartments, spread over five buildings that is about half a kilometre long from end-to-end. Greenway Views is home to nearly 400 residents over the age of 65. The village has over 6,000 square metres of communal space facilitating social connectedness and a vibrant village community. LDK delivers lifestyle-for-life through a variety of age-friendly facilities, amenities and activities for both independent and non-independent residents. On-site facilities include a gym, art centre, chapel, dance room, theatre, library, several hospitality outlets, village shed, barber shop, hairdresser, medical consultation room, grocer, purpose designed meeting spaces and a dog park.

**About the Role**

The Change Manager plays a pivotal role in ensuring that change initiatives across the PMO portfolio are effectively managed, adopted and embedded. This role leads the planning and execution of change management strategies to support successful project delivery, training, stakeholder engagement and benefits realisation. The Change Manager works cross-functionally with project teams, business units and senior stakeholders to drive consistent adoption of new processes, systems and behaviours aligned with organisational goals.

**Role Responsibilities**:
Duties include but are not limited to:

- Develop and implement change management strategies and plans that maximise adoption and usage while minimising resistance.
- Lead stakeholder engagement, communication and training activities across the PMO portfolio and within projects.
- Support the PMO Manager with training, education and embedding change relating to organisational project maturity uplift.
- Collaborate with Project Managers and Business Analysts to ensure change impacts are identified, assessed and addressed.
- Plan for and deliver training withing
- Monitor and report on change readiness, adoption metrics, and feedback loops to inform continuous improvement.
- Support the integration of change management into project lifecycle governance and reporting frameworks.
- Champion a culture of change agility and continuous improvement across the organisation.
- Embed change management principles into project planning and delivery, ensuring alignment with PMO methodologies.
- Contribute to project scoping by identifying change impacts and stakeholder needs early in the lifecycle. 2
- Support the development of project artefacts such as Communication Plans, Training Plans, and Change Impact Assessments.
- Participate in project health checks and governance reviews to ensure change risks are proactively managed.
- Work closely with the PMO to ensure change activities are tracked, resourced, and aligned with portfolio priorities.

**Our Employee Value Proposition**

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

**Benefits**:

- Competitive salary package
- Salary packaging with novated leasing options
- Employee referral bonus and retention bonus
- Rewards and retail discounts program
- Free on-site parking
- Excellent company culture underpinned by Love, Decency and Kindness (LDK)
- Continuous professional development and promotion opportunities
- Beautiful workplace environment at all our villages
- On-site cafes and restaurants available to staff
- Free daily coffee/tea/standard beverage for all staff
- Celebration of cultural events amongst staff and residents

**Qualifications/Certificates/Professional Experience**
- 5 Years experience in Change Management roles
- Proven experience in leading change management within complex project environments, preferably within a PMO or transformation office.
- Prosci (or other) change management certifications.
- Experience working in aged care, healthcare, or regulated environments is desirable.

**Highly desirable**:

- Training delivery certifications
- Relevant aged care sector and/or health ind