Cclhd - Administration Officer Level 3

6 days ago

Central Coast, Australia Central Coast Local Health District Full time

**Employment Type: Permanent Part Time**
**Position Classification: Administration Officer Level 3**
**Remuneration**:**$34.46 - $35.54 per hr**
**Hours Per Week**:32**
**Requisition ID: REQ550642**

**This recruitment may be used to fill future positions via an eligibility list for permanent, full time, part time, temporary and casual positions.**

Are you a compassionate and customer-focused professional looking to make a meaningful impact in a fast-paced healthcare environment? Wyong Hospital is seeking Administration Officer's (Level 3) to join our Emergency Department on a permanent part-time basis. This role operates on a 24/7 rotating roster, so availability for all shifts—including evenings, nights, weekends, and public holidays—is essential.

**About the Role**

As the first point of contact for patients and families in the Emergency Department, you will play a critical role in ensuring a welcoming, efficient, and supportive experience for those in distress. Your responsibilities will include:

- Providing exceptional customer service to patients, families, and healthcare professionals.
- Managing front desk operations, including patient registrations, scheduling, and general inquiries.
- Maintaining accurate and timely data entry across various hospital systems and databases.
- Collaborating with a multidisciplinary team to ensure smooth workflow and seamless patient care.
- Handling sensitive situations with compassion, discretion, and professionalism.
- Following established procedures to assist with problem-solving in a high-pressure environment.

**About You**

To succeed in this role, you will be a caring, efficient, and detail-oriented individual with a strong focus on customer service and teamwork. You will be someone who thrives in a fast-paced and often emotionally challenging environment, ensuring that patients and families feel supported from the moment they arrive.
- You have proven customer service skills and experience, preferably in a hospital or healthcare setting. The ability to work effectively as part of a team and independently when required.

**What we Offer**
- Work for the largest employer on the Central Coast
- Full-time employees receive an Accrued Day Off (ADO) through our ADO policy.
- Full Salary Packaging services are provided - which means you save more tax.
- Discounted Fitness Passport to balance your wellbeing.
- Professional Development through access to experienced and quality leadership
- Access to Wellbeing programs and support through our Employee Assistance Program

**Child Safe Standard Commitment**

**Our commitment to Diversity and Inclusion**

At Central Coast Local Health District, we are committed to creating a diverse, and inclusive environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

**Please note that all NSW Health workers are strongly recommended to stay up to date with Covid-19 vaccinations as recommended by the Australian Technical Advisory Group on Immunisation in the Australian Immunisation Handbook. However, Covid-19 vaccination is not a condition of employment.**

Stepping Up Website

Need more information?

For role related queries or questions contact Sharleen Creighton on:
**Phone**: 4394 4954

**Applications Close: Sunday, 23 February 2025 at 11.59pm

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