Club Manager

Opportunity to be part of a growing and innovative health brand
- Competitive salary, benefits, commissions, bonus package
- Full education and training provided (including CEC's)

**About Us**
Imagine a space where health, community, and unparalleled support converge to create an oasis for mothers and expectant mothers alike. Welcome to **BUMP Health**, a brand dedicated to providing a truly one-of-a-kind experience for women at every stage of their journey into motherhood.

**A Mission of Empowerment**
At the heart of BUMP Health lies a mission to empower women with expert care, knowledge, and a supportive community that extends far beyond pregnancy.

**About You**
The perfect person for this role will be a qualified Pilates instructor, ideally with reformer experience, or hold Cert III and IV in Fitness for classes and consultations. Our Club Manager will possess a deep passion for the BUMP concept, especially in advancing women's health and fitness, creating a warm and safe environment.

A strong sales background is essential for driving membership growth and club success. This individual will excel at managing both gym operations and reception duties, online platforms, demonstrating an ability to thrive in a busy environment. Known for having an organised approach, friendly demeanour, and commitment to cultivating a positive, inclusive atmosphere for staff and members.

**Key Responsibilities**:

- Teaching group classes, including Reformer, PT, and 1:1 Consultation
- Driving membership growth
- Communicating with, booking-in, conducting initial consultations
- Day-to-day club operations
- Providing excellent customer service and handling member enquiries promptly and professionally
- Managing staff, facility maintenance, member relations, and budget management
- Marketing & social media management
- Planning and implementing local area and club events such as mothers' morning teas and socials
- Reviewing staff timesheets and liaising with the accounts department
- Conducting weekly face-to-face meetings with staff
- Mentoring new trainers to ensure readiness for classes and ongoing support
- Hosting quarterly Instructor Masterclasses/Workshops

**Skills & Qualifications**:

- Exceptional interpersonal skills and a natural communicator
- Qualified Reformer Pilates, or Cert 3 and/or 4 in Fitness
- Current First Aid & CPR
- High standards with attention to detail
- Self-starter capable of managing time effectively
- Ability to make sound decisions in a fast-paced environment
- Proven track record in managing a fitness/wellness club (desirable, not essential)
- Genuine passion for women's health and a caring nature
- Ability to follow and implement protocols for compliance
- Positive and energetic attitude
- Flexibility to work varying hours

**Benefits**:

- Opportunity to be part of a growing and innovative health brand
- Work with a team of experienced instructors dedicated to women's health
- Stylish club environment with various spaces for relaxation and connection
- Competitive salary, benefits, commissions/bonus package
- Full education and training provided (including CEC's)
- Flexible working hours
- Free membership and access to creche
- Be able to create your own culture/brand/outlook in the club
- Leading to an opportunity to be a club owner or a shared club owner

If you are passionate about creating a positive impact in women's health and wellness, we want to hear from you. Join us at BUMP Health and be part of a mission-driven team that values community, care, and support.

To apply, please submit your resume and cover letter addressing why you think you would be a good fit for our team. We look forward to welcoming you to the **BUMP Health **family