Contact Centre Officer

2 weeks ago

Kingscliff, Australia Alexander Appointments Full time

$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri
- NSW State Government | Kingscliff Location
- ASAP Start | Estimated 4-month temp assignment, potential to extend
- **$32.69 per hour + Super | 35hours per week, rotating roster 8am-6pm Mon-Fri**:

- **NSW State Government | Kingscliff Location**:

- **ASAP Start | Estimated 4-month temp assignment, potential to extend**

**About the Company**
Our large NSW State Government client aims to provide high quality, personalised vocational education and training to build prosperity, sustainability and innovation throughout the NSW community.

**About the Role**
They are currently seeking multiple Contact Centre officers with high volume processing experience to join their team in Kingscliff. You will be required to work 35hours per week across a rotating roster 8am-6pm Monday to Friday. These are estimated 4month temporary assignments, with a strong potential to extend.

Working within a high volume contact centre, you will be responsible for providing high quality customer service to potential customers providing detailed information on a variety of courses whilst processing the admissions and transactions on behalf of the Sales Team.

In this rewarding role, you will be undertaking the following duties
- Respond to customer enquiries in a high-volume call centre environment
- Deliver professional, high quality customer service
- Provide information on enrolment, courses and admissions
- Processing sales and transactions
- Updating and maintaining personal information into the database
- Records and database management, ensuring high integrity, accuracy and confidentiality
- Establish and maintain effective stakeholder relationships, facilitating partnerships and collaboration
- Ensure compliance with best practice, standards and legislation

**About You**
To be successful in this great assignment you will have the following
- Demonstrated experience working within a high volume contact centre environment
- Previous Sales experience highly advantageous
- Professional, resilient and confident with a customer service delivery focus
- Impeccable communication skills, both verbal and written
- Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines
- Strong computer literacy and proficiency with MS Office suite
- Ability to work within a rapidly dynamic and changing fast paced environment
- Valid Working With Children’s Check (WWCC) and National Police Check
- Fully COVID vaccinated or Medical exemption
- Ability to commence immediately and commit to the duration of the assignment

**How to Apply**
**Only suitable applicants will be contacted**.

  • Customer Service Representative

    1 week ago

    Kingscliff, Australia Chandler Macleod Full time

    Chandler Macleod are working with a Government Client who currently a vacancies for a Customer Service Representatives in Kingscliff. **The important details**: - Hourly rate - $32.69 plus super - WHF/Office Based - This is an office-based role - Start Date - ASAP - Length of role - 6-month role **About your new role** - Working within the Student...

  • Administration Support Officer

    2 weeks ago

    Kingscliff, Australia TAFE NSW Full time

    **TAFE NSW Life-Changing Careers** **Administration Support Officer** **Kingscliff** **Permanent Full-time (9.00am - 5.00pm)** **$74,816 package includes salary ($66,212-$73,085), employer's superannuation and annual leave loading.** At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class training and education that...

  • Finance Broker

    2 weeks ago

    Kingscliff, Australia Motor Scout Australia Full time

    Join our new finance team to help Motor Scout change the way Australian's buy their new car! Competitive salary, close to the beach and be part of something huge! Want to work in a vibing start-up office environment with an indoor and outdoor in putting green? We've just moved into our purpose built offices here in Kingscliff and looking for a number of...

  • Customer Service Representative Kingscliff

    2 weeks ago

    Kingscliff, Australia Ashdown Consulting Full time

    $32.69 p/h + super - 5 Month Contract - Kingscliff Customer Service Representative | 5 Month Contract | $36.12 p/h Incl. Super - $32.69 p/h + super - 5 Month Contract - Kingscliff About the Company Gain valuable real life experience working with a large NSW government organisation as a Customer Service Representative. This role is based in Kingscliff and...

  • V- Driver Assistant

    3 days ago

    Kingscliff, Australia Employment Plus AU Full time

    Start your mission volunteer experience with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is one of Australia’s largest and most-loved...

  • Guest Service Agent

    1 day ago

    Kingscliff, Australia Mantra Salt Full time

    Located within Kingscliff’s Salt Village on NSW’s’ north coast, **Mantra on Salt Beach **offers a working environment that combines natural beauty and a village atmosphere, with its surrounding shops and food outlets. The adjacent scenic cycleway follows pristine beaches for miles, it has a great bar and restaurant, and is popular with conference...

  • Housekeeping Attendant

    2 weeks ago

    Kingscliff, Australia Ingenia Communities Full time

    We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states. Here at Ingenia, you can enjoy working within...

  • Housekeeping Attendant

    5 days ago

    Kingscliff, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    2 weeks ago

    Kingscliff, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Nurse Practitioner

    2 weeks ago

    Kingscliff, New South Wales, Australia Uniting Full time

    OverviewRole: Nurse Practitioner at Uniting Kingscliff, NSW. The NP delivers advanced, holistic care to older adults in Uniting Senior Services (Residential Aged Care and Home and Community Care). Works with multidisciplinary teams to assess, diagnose, treat, and manage health conditions with focus on chronic disease management, preventative health, and...