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Front of House Manager

2 weeks ago

Shenton Park, Australia La Bastide Full time

**The Position**
- An exciting senior role in a new, fully refurbished French restaurant in a busy and vibrant suburb.
- Working with a globally experienced team serving the very best of French food, local produce and the finest imported and local wines.
- Make the role your own and play an influential part in the development of team and culture.

**Is This Role For You?**

If you are energetic, confident, experienced and keen to be a leader of a strong and motivated team, then this role is for you.

This is a new restaurant. Working closely with the owners, you will have the opportunity to make a real impact on its growth and development. At La Bastide, we are committed to providing exceptional service, seasonal produce and a carefully curated imported and local wine list. Your role will be key to training, developing and leading our Front of House team so that they achieve service excellence and can confidently communicate with our customers.

Your commitment to excellence will be self-evident in the high standards you set for yourself and your team.

**Duties**
- Lead the Front of House team.
- Coordinate daily Front of House restaurant activities.
- Establish a strong rapport and good working relationships with the Back of House team to ensure the smooth flow of operations and service.
- Deliver superior service and maximise customer satisfaction, building strong relationships and a loyal customer base.
- Organise rosters and supervise shifts.
- Appraise staff performance and provide feedback to improve performance and productivity.
- Play a key role in building and maintaining the restaurant’s brand and reputation.
- Working with the owners, build and implement an extensive training program across service, food and wine.
- Ensure adherence to regulatory and restaurant policies and protocols.

**Requirements and skills**
- 10 years + experience in hospitality.
- Proven experience as a manager.
- Strong leadership, motivational and people skills.
- A commitment to service excellence.
- Extensive knowledge of local and imported wines.
- Strong food knowledge and an ability to communicate this understanding to customers and your team.
- Familiarity with restaurant management software, including Bepoz and Now Book It.
- Ability to work weekdays, nights and week-ends as part of a roster.

**Benefits**
- Working with a globally experienced team committed to delivering an outstanding dining experience in a new, fully refurbished and modern venue.
- The opportunity to have a real impact on the way this new restaurant is run.
- Working within a team and culture that is truly committed to the growth and development of its people.
- Training and career progression.
- Competitive salary.

**Salary**: $50,000.00 - $70,000.00 per year

**Benefits**:

- Professional development assistance
- Visa sponsorship

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Shenton Park, WA 6008: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Hospitality: 5 years (required)

Licence/Certification:

- RSA Certification (required)

Work Authorisation:

- Australia (required)