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Technical Service Delivery Manager

2 weeks ago

Sydney, Australia ACM Healthcare Full time

**Technical Service Delivery Manager**
- **Location**:ACT, NSW, QLD, SA & VIC
- **Initial Contract Duration**:12 Months
- **Extension Term**:12 months (potential for two extensions)
- **Working Arrangements**:On-site preferred, with flexible and remote options considered
- **Security Clearance**:Must have Negative Vetting Level 1

We are seeking an experienced Technical Services Delivery Manager to oversee project delivery in Cyber Security and Infrastructure. This role involves managing budget, scope, and schedule, maintaining stakeholder engagement, and ensuring successful project delivery.

**Key Responsibilities**:

- Utilise a broad range of tools and technologies including Windows Server, Windows Desktop, Applications Packager, Rapid 7, and Broadcom Data Centre Security Engineer to oversee project delivery.
- Maintain visibility of project work, track progress, and adhere to strict quality and change management processes.
- Manage resource capacity in the Project team, undertake project planning and execution for complex cybersecurity focused programs of work.
- Establish and continuously improve the project lifecycle, including engagement and collaboration across all areas to ensure successful delivery of projects.

**Qualifications and Experience**:

- Proven experience in implementing the Australian Signals Directorate (ASD) Essential Eight and the applicable Information Security Manual controls to achieve Maturity Level One in a complex ICT Environment, or significant knowledge and experience implementing the Microsoft 365 product suite or similar digital transformation projects in a complex ICT Environment.
- Minimum 3+ years of experience and knowledge in delivering Cyber Security and assurance projects, including managing project scope, schedule, budget constraints, and providing support to clear issues blocking delivery.
- Experience working with and influencing internal and external stakeholders and partners to minimise the organisation change impact in order to successfully implement Cyber Security mitigations.
- Proven record of accomplishment in leading technical teams and managing cross-disciplinary technical programs, from project definition to product delivery/demonstration.
- Experience in the management of Microsoft Windows Desktop and Server Operating Systems environments.

**Contact**: