Receptionist/administration Assistant

7 days ago

Cremorne, Australia Taking Care Mobile Massage Full time

**Taking Care has an exciting opportunity to make a real difference in the community working with a positive and supportive support office team**

Are you one of the 72% employed Australians who have felt unhappy at work over the past year? This may be exactly what you’re looking for

**About Us**:
Taking Care Mobile Massage (TCMM) is a proudly family-owned Australian business established in 2004 in Melbourne, Victoria. We exist to serve the aged care community, bringing wellness, care, respect, trust and connection to our over 65s through the delivery of Federally funded Home Care Package (HCP) massages.

Did you know social isolation and loneliness is known to impact 20% of older Australians. This rate increases a further 40% for those aged over 65, making it one of the biggest issues in aged care. Our core focus at TCMM is to bring connection, wellness and respect to our seniors and we want you to be apart of it

**Your Day-to-Day Responsibilities**:
Included but not limited to:

- In-bound & out-bound phone calls to establish and maintain relationships with internal stakeholders and our customers, helping to build trust and rapport.
- Client compliance and related admin.
- Working effectively within the support office, with therapists and management to deliver excellent customer service.
- Assisting the rostering team where needed.
- Assisting the referrals team where needed.

**Working with Taking Care Mobile Massage (TCMM)**:
TCMM recognises that many people want to work somewhere that is more than ‘just a job.’ Built on a Christian foundation of giving and care, we understand the importance of positive workplace culture, promoting employee wellbeing and of maintaining a healthy work/life balance.
- Long term secure job with great working conditions
- Positive, encouraging and supportive work culture
- On-going training provided
- Co-working space at Cremorne that includes free coffee, shower facilities, bike racks as well as regular events
- Career progression and development opportunities
- No weekend or public holiday work
- Competitive hourly rate
- Close to public transport (7-minute walk from Richmond Station, Swan St & Church St)

**About You**:

- Wants to see positive change in the community.
- Willingness to learn and the ability to adapt.
- Excellent communication skills both written and verbal.
- Strong customer service and listening skills.
- Strong administration skills.
- Proficient computer skills (MS Office) with a keen eye for detail.
- Prior experience in reception would be highly regarded.
- Wants to work in a supportive and positive environment.

**Next Steps**:
**Future Roles**:
Keep an eye on our socials for additional opportunities.

**LinkedIn** - Taking Care Mobile Massage

**Salary**: $59,280.00 per year

**Benefits**:

- Free drinks

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Cremorne, VIC 3121: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)
- MS Office (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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