Receptionist and Team Administrator

3 days ago

Kelmscott, Australia Linked Support Solutions Full time

**Who are we?**

Linked Support Solutions (LSS) was established in 2021 with the aim to provide high quality and meaningful supports to enhance the lives of people with disabilities. We are passionate in supporting clients to be independent, help reach their goals and live a healthy fulfilling lifestyle. We are a small family business who is growing fast and want you to join our team

We are committed to delivering person-centred care while incorporating the principles of compassion, empathy, and kindness.

**What are we looking for?**

**General Duties and Responsibilities**:

- Provide first point of contact and reception duties, including answering the phone, greeting and checking in visitors
- Ensure general cleanliness of our Kelmscott office including front reception, kitchen, general areas, and spare offices
- Manage the admin inbox and responding or directing enquiries to the relevant person
- Build strong relationships with referrers, participants, families and staff
- Assist with intake of new referrals
- Create and maintain client and new staff files
- Assist with onboarding of new clients
- Assist with resolving discrepancies and missing information
- Provide support in facilitating group activities throughout the week
- Conduct marketing duties, such as making phone calls, managing social media accounts and crafting newsletters to be distributed to referrers

**Qualifications and requirements**:

- NDIS Workers Screening Check
- Working with Children Check
- NDIS Worker Orientation Module Certificate (if you don’t have this already, you may do this after applying)
- Experience working in a reception or administrative role, preferably in a healthcare or disability support setting
- Excellent communication and customer service skills
- Strong attention to detail and accuracy
- Ability to work independently and as part of a team
- Ability to maintain workflow in a flexible and fast-paced environment
- Ability to multitask and prioritise workload effectively
- Proficient in Microsoft Office Suite and other relevant software
- An understanding of the National Disability Insurance Scheme (NDIS)

**Benefits**:

- Competitive salary based on experience
- Supportive and collaborative team environment
- Opportunity to make a meaningful difference in the lives of individuals with disabilities
- Working for an amazing family business
- Weekly pay cycle

**Salary**: From $50,000.00 per year

**Experience**:

- reception or administrative role (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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