Sales Manager

Summary

About Hyatt

Since 1957, our colleagues and our guests have been at the heart of our business and helped us become one of the best, and fastest growing hospitality brands in the world. The addition of new hotels, brands, and business lines can open the door for exciting career and countless growth opportunities. It's not every day you get to be a part of a team that's making travel more human. Here, everyone's role matters and it is our shared belief that hospitality is more than just a job - it's a career for people who care.

We're opening doors for all

No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.

“Care Connects Us” is our guiding principle

It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.

We need your curiosity. We need your innovative spirit. And we need your authentic self.

There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job - it's a career for people who care. People like you. People like us.

What you can expect

Complimentary and discounted accommodation at Hyatt properties worldwide Access to complimentary shift meals and discounts for our Hotel gym facilities as well as all Food and Beverage outlets. Training and development opportunities with over 2000 online learning modules to support you career development. Above award wages. Access to our employee assistance program. Being part of a diverse and inclusive team, passionate about their work.

Discover a career you didn't know existed.

About Hyatt Hotel Canberra - A Park Hyatt Hotel

Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.

About the Role

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while meeting employee, guest and owner expectations. The Sales Manager is responsible for relationship building, and account management.

Some of the responsibilities include:

- Provide exceptional client service at all times.
- Attend major travel and trade shows and corporate functions to promote the hotel and coordinate sales trips to key feeder cities (predominately Sydney and Melbourne).
- Coordinate Client Appreciation Events for the local Canberra Market.
- Partake in telemarketing activities to identify new business opportunities.
- Responsible for developing and acquisitioning new business and assisting with retention of existing business.
- Manage an agreed portfolio of accounts, allocated according to market segment through reactive and proactive sales activities.
- Understanding client needs and handle enquiries in a courteous and efficient manner
- Experience in sales
- Good understanding of selling techniques
- Passion for sales and hospitality
- Good administrative, time management, organisational and problem-solving skills
- Excellent communications, sales and customer service skills
- Ability to work in a fast-paced environment and meet deadlines

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.

To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

**Qualifications**:

- Experience in sales
- Good understanding of selling techniques
- Passion for sales and hospitality
- Good administrative, time management, organisational and problem-solving skills
- Excellent communications, sales and customer service skills
- Ability to work in a fast-paced environment and meet deadlines

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.

To get a peek of ho