
Quality & Training Manager - Housekeeping
23 hours ago
Silk Hospitality are looking for a proactive, detail-driven Quality & Training Manager to join our Team at a luxury 5-star hotel in the Gold Coast. This is a rare opportunity to take on a high-impact leadership role where your commitment to service excellence and team development will shape the guest experience and elevate operational standards.
As Quality & Training Manager, you’ll be responsible for assisting and coordinating all training and quality of the Housekeeping Department to support the achievement of maximum efficiency. You’ll champion a culture of continuous improvement through hands-on coaching, regular performance reviews, and consistent quality audits.
**Key position Responsibilities**:
- Support the delivery of exceptional housekeeping standards.
- Lead orientation, training, and performance assessments for new and existing team members.
- Conduct regular inspections to ensure quality, safety, and productivity standards are met.
- Prepare action plans based on hotel audit results and follow up on recurring issues.
- Mentor, coach, and provide constructive feedback to improve team performance.
- Assist the Executive Housekeeper in evaluating employee performance.
- Ensure compliance with Workplace Health & Safety procedures and identify hazards.
- Prepare weekly reports on training outcomes and quality performance metrics.
**What We’re Looking For**:
- Proven experience in a similar training, quality, or supervisory role within Housekeeping Department.
- A hands-on, proactive approach with a problem-solving mindset.
- Passion for service excellence, with an eye for detail and high presentation standards.
- Solid understanding of workplace health and safety practices.
**Why Silk Hospitality?**
- Career growth opportunities.
- Flexibility to work on weekends and public holidays.
- Employee benefits - access to discounted offers on selected retail, health care & more.
- Inclusive, supportive culture that values every team member.
-
Housekeeping Assistant Manager
3 days ago
Gold Coast, Queensland, Australia The Langham Gold Coast Full time $90,000 - $120,000 per yearAbout the CompanyA wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia,...
-
Assistant Housekeeping Manager
3 days ago
Gold Coast, Queensland, Australia ahs hospitality Full time $60,000 - $90,000 per yearahs hospitality is Australia and New Zealand's largest provider of outsourced housekeeping management services and partners with the most iconic hotel brands.We are seeking an experienced Assistant Housekeeping Managerto join our teams working across the Gold Coast. Service with a smile is our mantra and we truly believe we are the best outsourced service...
-
Housekeeping Manager
3 weeks ago
Gold Coast, Queensland, Australia Wyndham Destinations Full timeOverviewWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...
-
Housekeeping Manager
3 weeks ago
Gold Coast, Queensland, Australia Wyndham Destinations Full timeOverviewWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...
-
Housekeeping Manager
3 weeks ago
Gold Coast, Queensland, Australia Travel + Leisure Co. Full timeWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....
-
Housekeeping Manager
3 weeks ago
Gold Coast, Queensland, Australia Travel + Leisure Co. Full timeWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....
-
Housekeeping Manager
3 weeks ago
Gold Coast, Queensland, Australia Travel + Leisure Co. Full timeWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....
-
Housekeeping Manager
3 weeks ago
Gold Coast, Queensland, Australia Travel + Leisure Co. Full timeWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....
-
Housekeeping Supervisor
3 days ago
Gold Coast, Australia Ozone CPS Full timeOzone Hospitality Services are seeking an experienced **Housekeeping Supervisor** who will be responsible for leading the housekeeping team. You must have and eye for detail, leadership experience, excellent communication skills s and a passion for working in a team. **The Role**: - Part Time role - Based in Gold Coast - Weekend work required **Key...
-
Housekeeping Supervisor
4 weeks ago
Gold Coast, Queensland, Australia RAFFLES Full timeOverviewWe are currently seeking a service superstar with a passion for motivating a Team to join our dedicated Housekeeping Team as Housekeeping Supervisor.We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.ResponsibilitiesPrepare the morning reports showing occupied, vacant, check outs and...