Information & Records Management Coordinator

Location: Melbourne | Eastern Metropolitan

Job type: Full time / Ongoing - full time

Organisation: Country Fire Authority

**Salary**: Salary not specified

Occupation: IT and Telecommunications

Reference: VG/1831788
- Located at CFA Headquarters, Burwood East
- Full time, Ongoing start in 2025
- PTA 4 $89,586 pa (plus 11.5% superannuation)
The CFA are proud of the work we do, protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experience and backgrounds, recognising the unique value they bring to CFA.

Want to read more about the Country Fire Authority (CFA) click here.

**About the Role**
CFA is dedicated to upholding best practices in records management, ensuring compliance with legislation, corporate governance and security standards. This role supports the Information & Records Manager in developing effective records and document management systems tailored to CFA's needs.

The Information & Records Management Coordinator uses expertise in the records lifecycle to standardise systems and processes while simplifying complex topics for clarity. The role also oversees projects and service requests to enhance processes, tools and systems.
- Key responsibilities of the role will include the following:

- Provide expert advice on records management in line with legislation, standards, and governance.
- Develop and improve processes, systems, and tools with industry expertise in emergency services.
- Consult stakeholders to identify opportunities for compliance, better outcomes, and improved delivery.
- Implement and maintain procedures and systems to ensure compliance and governance standards.
- Recommend and drive process and system changes to enhance performance and governance.
- Support business plans and objectives through stakeholder collaboration and service delivery.
- Build partnerships with vendors, emergency services, and internal teams for effective solutions.
- Coordinate training, adoption, and improvement of records lifecycle management.

**About You**
- Relevant tertiary qualification or equivalent experience in the records management lifecycle in traditional and contemporary systems to create trust and enable effective decision making.
- Demonstrated ability to coordinate activities to deliver projects and service delivery requests.
- Highly developed verbal and written communication skills with a focus on delivering accurate advice and information.
- Ability to take complex information, gather insights, and present it to a range of audiences in an easy-to-understand way.
- Excellent interpersonal skills with the ability to build cooperative working relationships and liaise and consult with a diverse range of internal and external stakeholders.

**Why choose CFA**
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Flexibility: Hybrid work options with flexible work arrangements
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways

**Your Application**

**Pre-employment Checks**
- Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 1st December 2024