Casual Therapeutic Residential Support Worker

**Casual Therapeutic Residential Support Worker**:

- Volunteer / Charity / Community
- Support Services
- VIC Other
- Casual

30/10/2025

- Above award rates with ongoing training opportunities
- Play a vital role in the lives of the young people we support
- Be part of a supportive team that makes a real difference every day

**About Gateways**:
At Gateways Support Services we walk alongside children, young people and adults with disability and their families to help build independence, confidence and connection. Our services span early childhood intervention, respite, skill development, independent living, specialist care, and more, always shaped around the needs of each individual.

We are a diverse team of mountain bike riders, comedians, skiers, surfers, gamers, movie buffs, musicians, cat people, dog people and more. What unites us is a shared passion for supporting people with disability and making every day a better day. Guided by our values of Commitment, Opportunity, Respect, Excellence and Empathy, everything we do is about creating safe, high-quality supports that help people thrive and enjoy a better quality of life.

**What's in it for you?**
- **Continuous Growth**: We invest in you. With ongoing training opportunities, you'll expand your skills and knowledge, making you an even stronger advocate for positive change.
- **Unified Team**: Collaborate with a team that's not just supportive, but genuinely caring and passionate about the impact they create. Our accessible management is here to ensure your success.
- **Holistic Impact**: Your role goes beyond tasks - you'll be an active participant in enhancing the lives of those with disabilities in a residential setting.
- **Flexibility**: Our unique rostering system, running from Thursday to Wednesday, offers a work-life balance that suits you.

**About the role**:
**Key responsibilities**:

- Provide nurturing and child-centred care that promotes emotional and physical well-being.
- Offer emotional support and a safe environment for children to express their feelings and concerns.
- Establish and maintain daily routines to create a structured and predictable environment, which can be especially important for children.
- Implement behaviour management techniques and positive reinforcement strategies to address challenging behaviours.
- Safely and effectively respond to behaviours of concern, using de-escalation techniques and strategies that prioritise the safety and well-being of all.
- Provide personal care with dignity and respect, supporting children with tasks such as bathing, dressing, and toileting as required.
- Organize and engage children in age-appropriate play and recreational activities that promote social and emotional development.
- Collaborate with families and guardians to support children's progress and maintain open communication regarding their well-being.
- Ensure the safety and security of children at all times, especially in activities like cooking or outdoor play.
- Mediate conflicts among children and teach them conflict resolution skills.
- Teach essential life skills such as personal hygiene, meal preparation, and responsibility for personal belongings.
- Advocate for the best interests of the children in your care, both within the residential facility and in external settings, when necessary.

**Let's talk about you Do you have**:
A passion for supporting people to live their best lives, highly developed problem-solving skills, effective communication skills, as well as a desire to join and contribute to a positive workplace culture? Then we want to hear from you

To truly succeed in this role, we ask for:

- NDIS Worker Screening Check (or willingness to obtain one)
- Valid Australian Driver's License
- Victorian Working with Children Check (employee status)
- Current CPR & First Aid certificate
- Qualification in Disability, Community Services, Social Work or equivalent (desirable)
- **To be successful for this position, applicants must be qualified to or be willing to enrolled into a Certificate IV in Child, Youth and Family Intervention (Residential and out of home care).**
- At Gateways, we know that diversity makes us stronger and belonging makes us better. We want every team member to feel safe, respected and valued for who they are. _
- If you need any adjustments to the recruitment process so you can show us your best self, please let us know. We want this experience to be fair, inclusive and accessible for everyone. _
- Child safety is embedded in our culture. Gateways are proud to be a child safe organisation with zero tolerance for child abuse._