
Ascend Manager, Australia
24 hours ago
At Ascend we’re all in the business of selling, installing, supporting and shipping our world class software.
A Bit about the Role:
Provide support to existing Independent Bike Shop (IBD) customers - 25%
- Review our regular system updates to maintain a working knowledge of our solutions
- Assist with the creation, review and maintenance of our training and support resources
- Product management & maintenance
- Hardware maintenance, replacement & updates
Provide support to the Trek retail network - 25%
- Product management & maintenance
- Training and Process development
- Hardware replacement & updates
- Inventory; pricing updates & product maintenance
- Marketing promotion changes
Expand the Ascend Australia customer base - 10%
- Gather sales prospects through available channels
- Conduct product demos to sales prospects and supply quotes
- Manage all new customer installations
- Set budgets
Provide support & drive key projects across all areas of the Trek Australia business - 40%
- Retail & Wholesale efficiency processes
- Inventory projects
What you will bring:
- Experience or an interest in general IT troubleshooting and SQL software would be beneficial
- Experience in retail and with retail management systems
- Some Project Management experience a plus
- Successful team members are positive and calm in a busy environment. They do more than is asked of them and they work well on their own.
If this sounds like you put your hand up For a confidential conversation reach out to HR. This role is a Canberra based role.
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