Customer Service Representative

2 weeks ago

Perth, Australia NEXTDC Full time

Company Description

At NEXTDC we have been building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.

We are establishing a new data centre in KL, meeting the current and future digital needs of Malaysia by accelerating job skills, direct investment and economic prosperity.

At NEXTDC, we know that our success depends on the talents of our people and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do and we are committed to our mission to be the leading customer-centric data centre services company.

**Job Description**:
As our Customer Service Representative, you are the first point of contact and security for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.
- Greet all visitors to NEXTDC in a timely, friendly and professional manner
- Facilitate entry to, and exit of, the data centre in accordance with NEXTDC’s security policies and procedures
- Provide outstanding customer service to customers and internal stakeholders
- Monitor NEXTDC facility systems
- Provide accurate security incident reports
- General receptionist, administrative and customer service support duties
- Assist with incoming and outgoing deliveries
- Answer the overflow of calls to our Customer Support telephone line

**Hours**: This opportunity is a casual position covering leave and ad-hoc hours ranging through Days, Nights and Weekend shifts

Are you passionate about customer service, security and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

**Qualifications**:

- Passion for, and experience in, customer service and security
- Excellent verbal and written communication skills
- Strong attention to detail with the ability to work autonomously and as part of a team
- Enthusiastic, can-do, positive attitude with the ability to multitask
- Ability to build relationships with, and support, a wide variety of stakeholders
- Ability to lift up to 15kg to support with deliveries
- ** Must be an Australian Citizen for Security Clearance**

**Highly desirable**
- Current Baseline or NV1 from the Australian Government Security Vetting Agency (AGSVA), or willing to obtain
- Current Certificate II in Security Operations or higher, or willing to obtain

Please note, as a condition of employment, applicants must be willing to undertake National Police and Entitlement to Work Checks and may be required to undertake additional checks or clearances.

Additional Information
- Opportunity to be a vital part of NEXTDC
- Inclusive, diverse and values-driven working culture
- Awesome employee benefits (gifted share options, NEXTDC days, volunteer days, ability to purchase extra leave, professional development, holistic wellbeing and mental health programs and more)
- Great opportunities to progress within our company (grow as we grow)

**Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.**

**Make NEXTDC your next move.

  • Customer Service Representative

    2 weeks ago

    Perth, Australia Opteon Group Full time

    Customer Service Representative page is loaded## Customer Service Representativelocations: Perthtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (30+ days left to apply)job requisition id: R2409Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New...

  • Customer Service Representative

    2 weeks ago

    Perth, Western Australia Switch Cars Full time $104,000 - $130,878 per year

    About the role We are looking for a dedicated and customer-focused Customer Service Representative to join our team at SwitchCars in Welshpool, WA. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional service and support to enhance their experience with our company.What you'll be doingRespond to...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    3 days ago

    Perth, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a **Customer Service Representative** Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on Permanent and 12 -...

  • Customer Service Representative

    5 days ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    7 days ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    7 days ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia Commonwealth Bank Full time

    **We are looking for a Customer Service Representative to join our Morley Branch on a part time basis (31 hours a week)** **Monday - Friday 9.15 am to 4.15 pm working a 31 hour roster. **Do work **that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a Customer Service Representative. Join the largest insurance group in Australia and New Zealand. For over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100 listed company we...