Customer Service Representative

1 day ago

Perth, Australia Insurance Australia Group LTD Full time

Customer Service Representative

Make a difference as a **Customer Service Representative**

Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready?

**YOUR ROLE**

We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on Permanent and 12 - month contract fulltime basis. You'll work with new and existing valued clients and assist them with their insurance needs.

You'll need a customer first approach, so we can continue to build on our goal of being 'Great people to know'. If you're looking for the next step in your customer service career, WFI is the organisation for you. There are endless opportunities to develop and grow with supportive leaders who will assist in your development goals within the IAG family of brands, in Australia and New Zealand. We offer flexibility, an attractive work-life balance, and an engaging team environment.

Being part of the team, you'll need a high level of communication, empathy and resilience. In return, you'll be part of making a difference to the local communities.

**ABOUT YOU
- Tech-savvy and confident using multiple systems and platforms simultaneously
- Ability to make decisions and work within business guidelines and processes
- Well-developed rapport building, active listening, and communication skills
- Demonstrated ability to work autonomously, use initiative, and have good attention to detail
- Underwriting and product knowledge (desirable but not necessary)
- Understanding of the general insurance industry (desirable but not necessary)

**BENEFITS
- Access up to 50% off home and motor insurance
- Grow your financial future with 13% superannuation as standard
- Flexibility and support so you can live life to the full
- Work in a team who care about people and community
- Receive meaningful recognition through an award-winning system
- Keep your skills current and accredited with the IAG Academy portal

**ABOUT US**

Since 1919, WFI have been one of Australia's leading rural, business and strata insurers. We have been there for our clients providing support and assistance when they've needed it the most.

We have local area managers and client service teams, situated across Australia, who are committed to deliver on this promise. Our people are experienced insurance professionals who take the time to listen, understand what's important to our clients.

As part of IAG, the largest general insurance group in Australia and New Zealand, we underwrite over $14 billion of premium per annum, but we're so much more than that. When you join WFI as part of IAG, you're not joining one brand. You're joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place.

We're ready to grow your career, lead you with purpose and help you live your own purpose through us.

We're committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan is on our company website.

Job ID 41924

  • Customer Service Representative

    2 weeks ago

    Perth, Australia Opteon Group Full time

    Customer Service Representative page is loaded## Customer Service Representativelocations: Perthtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (30+ days left to apply)job requisition id: R2409Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New...

  • Customer Service Representative

    1 week ago

    Perth, Western Australia Switch Cars Full time $104,000 - $130,878 per year

    About the role We are looking for a dedicated and customer-focused Customer Service Representative to join our team at SwitchCars in Welshpool, WA. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional service and support to enhance their experience with our company.What you'll be doingRespond to...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    3 days ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    5 days ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    5 days ago

    Perth, Australia WesTrac Full time

    **WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia Commonwealth Bank Full time

    **We are looking for a Customer Service Representative to join our Morley Branch on a part time basis (31 hours a week)** **Monday - Friday 9.15 am to 4.15 pm working a 31 hour roster. **Do work **that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a Customer Service Representative. Join the largest insurance group in Australia and New Zealand. For over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three...

  • Customer Service Representative

    2 weeks ago

    Perth, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100 listed company we...

  • Customer Service Representative

    4 weeks ago

    Perth, Western Australia Auto Parts Group Full time

    Join to apply for the Customer Service Representative role at Auto Parts GroupAbout Auto Parts Group (APG)At Auto Parts Group (APG), we aim to be Australia's top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage."APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive...