Administration Assistant

6 days ago

Clayton, Australia The myHomecare Group Full time

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer.

**Does this sound like you?**

We have an exciting opportunity for enthusiastic and organised Administrator with knowledge or experience in the Aged Care sector, looking to make a real difference through their work at _Enrich Living Services _in Clayton, Victoria. This is a full-time role, working as part of our excellent national reception and administration team.

**So, what does the role entail?**
- Assist with a variety of administration functions, as directed by the Team Leader.
- Act as the communication link between the organisation and clients, carers, employees and the healthcare network.
- Confident and competent with the operation of myHomecare’s administration.
- Receive and respond to all incoming calls and office guests.
- Ensure calls and enquiries are directed to the appropriate internal contact points providing customer service.
- Escalate client complaints appropriately with the aim to resolve in a professional and timely manner.
- Be aware of team and company goals and targets to ensure actions contributing towards achieving them.
- Act as a brand ambassador for myHomecare by actively promoting the organisation and its services to clients and representatives.

**We are looking for someone with**:

- Knowledge of Home Care Packages, Commonwealth Home Support Program and other home care funding programs.
- Proven experience in an administration and/or reception role.
- Microsoft Office Suite experience and the ability to learn new software.
- The right to work in Australia.
- National Police Clearance or willingness to obtain (the myHomecare Group will organise via WorkPro at no cost).

**What will we offer you?**
- **A role with true purpose**: you get to make a difference in people’s lives every day.
- **Benefits & perks**: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
- **Opportunity to grow**: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
- **Flexibility**:work within an organisation that is leading the way in providing care to older Australians and has a national footprint. The myHomecare Group’s national presence gives you true flexibility to search for future opportunities across the country while staying within the team.
- **Supportive team with positive culture.

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